Please help with Antivirus Live infection

A friend's computer has an infection. It looks identical to a different system infection back in December. There is a shield icon in the taskbar titled "Antivirus Live" and ANY attempt to run an app opens a window that says the file is infected and then asks if the antivirus software should be activated. The only way I can run anything is to boot into safe mode. Please help clean this up!

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:45:28 AM, on 1/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
E:\Malware Toolbox\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [lxdvmon.exe] "C:\Program Files\Lexmark X5400 Series\lxdvmon.exe"
O4 - HKLM\..\Run: [lxdvamon] "C:\Program Files\Lexmark X5400 Series\lxdvamon.exe"
O4 - HKLM\..\Run: [Lexmark X5400 Series Fax Server] "C:\Program Files\Lexmark X5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [pcnmjulc] C:\Documents and Settings\Administrator\Local Settings\Application Data\cuvsas\ssnosysguard.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [pcnmjulc] C:\Documents and Settings\Administrator\Local Settings\Application Data\cuvsas\ssnosysguard.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://constantcontact.webex.com/client/T26L/webex/ieatgpc.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: lxdvCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdvserv.exe
O23 - Service: lxdv_device - - C:\WINDOWS\system32\lxdvcoms.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 6230 bytes

[3days:2pheyj39][/3days:2pheyj39]

Hi wesmat,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me.

Please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.
• All of my posts need to be checked by a teacher, so please be patient while I attempt to remove your malware.

Uninstall List

• Open HijackThis.
• Look under System tools.
• Click on the Open Uninstall Manager... button.
• Click on the Save list... button.
• It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
• Notepad will open. Please copy and paste the contents of this log in your next reply.

Thanks for the help!

Here is the install list:

ABBYY FineReader 6.0 Sprint
Ad-Aware 2007
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.2
AVG 9.0
Belkin Wireless Utility
Critical Update for Windows Media Player 11 (KB959772)
DivX
Drivers Install For Linksys Easylink Advisor
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
InterActual Player
InterVideo WinDVD 7
Lexmark Toolbar
Lexmark X5400 Series
Linksys EasyLink Advisor 1.6 (0045)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.5.7)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
NOD32 antivirus system
NOD32 FiX v2.1
NVIDIA Windows 2000/XP Display Drivers
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Synaptics Pointing Device Driver
TOSHIBA Console
TOSHIBA Software Modem
TOSHIBA Utilities
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebEx
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Software Update
Yahoo! Toolbar

Hi wesmat,

multiple Anti Virus programs

• It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:
  

  AVG9
  NOD32

• Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer.
• Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.
  
  
• Please remove NOD32 and keep AVG9

Also please remove Ad-Aware, it may interfere with the fix that we will do and can be replaced with a superior equivalent later.

• Click Start, point to Settings, and then click Control Panel.
• In Control Panel, double-click Add or Remove Programs.
• In Add or Remove Programs,
  highlight Ad-Aware 2007
  click Remove
• Close the Add or Remove Programs and the Control Panel windows.

We need to stay in safe mode to download some tools and then boot into normal mode to run them. Please save the logs and then reboot back into safe mode with networking to post the logs back here.

Download Rkill:

Please download Rkill from one of the following links and save to your Desktop:

One, Two,Three or Four

Please download DDS ... by sUBs.
Save it to your desktop. Alternate download link:here.

Please download GMER Rootkit Scanner from here.

Now please reboot into normal mode

Run RKill

• Double click on Rkill.
• A command window will open then disappear upon completion, this is normal.
• Please leave Rkill on the Desktop until otherwise advised.

Note: If your security software warns about Rkill, please ignore and allow the download to continue.

Run DDS

• Double click DDS to run it.
• A black Screen will open... read the contents but do nothing.
• When DDS finishes... Notepad will open with 2 reports... DDS.txt and Attach.txt
  Ignore the comments about zipping / attaching any of the report files. The 2 report files are not saved anywhere,
  if you close Notepad, before copying /pasting them... you will need to run DDS again.
• Copy/paste both DDS.txt and Attach.txt reports in your next reply.
• Once the reports have been posted, you can delete DDS from your desktop.

Run GMER

• Double click the GMER[b] file that you downloaded. If asked to allow gmer.sys driver to load, please consent
• If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click [b]NO.
• Run Gmer again and click on the Rootkit tab.
• Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
• Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
• Click on the "Scan" and wait for the scan to finish.
  Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
• When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
• Note: If you have any problems, try running GMER in SAFE MODE

Important! Please do not select the "Show all" checkbox during the scan..

Please reboot into safe mode with networking.

Post the GMER log along with DDS.txt and Attach.txt from the DDS scan into your next reply.

Here are the logs:


DDS (Ver_09-12-01.01) - NTFSx86
Run by [removed] at 9:46:30.16 on Wed 01/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.197 [GMT -5:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdvserv.exe
C:\WINDOWS\system32\lxdvcoms.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\wltrysvc.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lexmark X5400 Series\lxdvmon.exe
C:\Program Files\Lexmark X5400 Series\lxdvamon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uSearch Bar = hxxp://www.yahoo.com/search/ie.html
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [pcnmjulc] c:\documents and settings\administrator\local settings\application data\cuvsas\ssnosysguard.exe
mRun: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
mRun: [nwiz] nwiz.exe /installquiet
mRun: [00THotkey] c:\windows\system32\00THotkey.exe
mRun: [000StTHK] 000StTHK.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [lxdvmon.exe] "c:\program files\lexmark x5400 series\lxdvmon.exe"
mRun: [lxdvamon] "c:\program files\lexmark x5400 series\lxdvamon.exe"
mRun: [Lexmark X5400 Series Fax Server] "c:\program files\lexmark x5400 series\fm3032.exe" /s
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [pcnmjulc] c:\documents and settings\administrator\local settings\application data\cuvsas\ssnosysguard.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdat ... /opuc4.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/s ... wflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://constantcontact.webex.com/clien ... eatgpc.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\vsslplhm.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-4-28 161800]
R0 TVALDX;Toshiba ACPI-Based Value Added Logical Device Extension Driver;c:\windows\system32\drivers\TVALDX.SYS [2006-12-31 6082]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-28 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-12-27 28424]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-28 360584]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-12-30 285392]
R2 lxdv_device;lxdv_device;c:\windows\system32\lxdvcoms.exe -service --> c:\windows\system32\lxdvcoms.exe -service [?]
R2 lxdvCATSCustConnectService;lxdvCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdvserv.exe [2009-12-29 98984]
S3 WPC54Gv3;Linksys Wireless Notebook Adapter WPC54Gv3 Driver;c:\windows\system32\drivers\WPC54Gv3.SYS [2006-12-1 610816]

=============== Created Last 30 ================


==================== Find3M ====================

2009-12-31 04:27:21 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-12-31 04:27:20 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-12-31 04:27:20 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-12-31 04:26:27 161800 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2008-12-04 23:37:59 16384 -csha-w- c:\windows\system32\config\systemprofile\cookies\index.dat
2008-12-04 23:37:59 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\index.dat
2008-12-04 23:37:46 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008120420081205\index.dat
2008-12-04 23:37:59 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat
2008-06-10 12:30:39 16384 -csha-w- c:\windows\temp\cookies\index.dat
2008-06-10 12:30:39 16384 -csha-w- c:\windows\temp\history\history.ie5\index.dat
2008-06-10 12:30:39 32768 -csha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 9:47:36.13 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 12/30/2006 2:49:51 PM
System Uptime: 1/27/2010 9:36:03 AM (0 hours ago)

Motherboard: TOSHIBA | | Portable PC
Processor: Mobile Intel(R) Pentium(R) 4 - M CPU 2.20GHz | uFC-PGA Socket | 2192/100mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 46.76 GiB free.
D: is CDROM ()
E: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP379: 10/21/2009 9:40:27 PM - System Checkpoint
RP380: 10/21/2009 11:10:55 PM - Software Distribution Service 3.0
RP381: 10/26/2009 9:24:13 PM - Avg8 Update
RP382: 10/29/2009 9:55:49 AM - System Checkpoint
RP383: 10/30/2009 5:38:53 PM - System Checkpoint
RP384: 10/31/2009 8:54:28 PM - System Checkpoint
RP385: 11/2/2009 8:50:29 AM - System Checkpoint
RP386: 11/2/2009 2:16:18 PM - Avg8 Update
RP387: 11/3/2009 5:17:06 PM - System Checkpoint
RP388: 11/4/2009 10:56:01 AM - Software Distribution Service 3.0
RP389: 11/5/2009 10:11:23 AM - Avg8 Update
RP390: 11/6/2009 12:51:05 PM - System Checkpoint
RP391: 11/9/2009 7:55:58 AM - System Checkpoint
RP392: 11/10/2009 8:15:38 PM - System Checkpoint
RP393: 11/11/2009 10:58:37 AM - Software Distribution Service 3.0
RP394: 11/12/2009 4:37:43 PM - System Checkpoint
RP395: 11/13/2009 9:02:32 PM - System Checkpoint
RP396: 11/14/2009 10:03:05 PM - Software Distribution Service 3.0
RP397: 11/14/2009 10:51:29 PM - Printer Driver Microsoft XPS Document Writer Installed
RP398: 11/14/2009 11:42:11 PM - Software Distribution Service 3.0
RP399: 11/16/2009 9:27:49 AM - System Checkpoint
RP400: 11/18/2009 8:19:23 AM - System Checkpoint
RP401: 11/19/2009 9:57:04 AM - System Checkpoint
RP402: 11/20/2009 3:38:11 PM - System Checkpoint
RP403: 11/21/2009 5:02:59 PM - System Checkpoint
RP404: 11/22/2009 8:00:07 PM - System Checkpoint
RP405: 11/23/2009 8:20:49 PM - System Checkpoint
RP406: 11/25/2009 8:18:31 AM - System Checkpoint
RP407: 11/25/2009 9:01:23 AM - Avg8 Update
RP408: 11/25/2009 11:04:48 AM - Software Distribution Service 3.0
RP409: 11/27/2009 8:52:51 AM - System Checkpoint
RP410: 11/28/2009 5:02:20 PM - System Checkpoint
RP411: 11/29/2009 8:54:00 PM - System Checkpoint
RP412: 12/2/2009 7:21:09 PM - System Checkpoint
RP413: 12/4/2009 8:04:35 AM - System Checkpoint
RP414: 12/5/2009 9:12:07 AM - System Checkpoint
RP415: 12/6/2009 12:10:36 PM - System Checkpoint
RP416: 12/7/2009 7:49:56 PM - System Checkpoint
RP417: 12/8/2009 8:05:23 PM - System Checkpoint
RP418: 12/9/2009 1:18:12 PM - Software Distribution Service 3.0
RP419: 12/10/2009 9:33:35 PM - System Checkpoint
RP420: 12/13/2009 5:54:10 PM - Avg8 Update
RP421: 12/13/2009 6:01:29 PM - Avg8 Update
RP422: 12/14/2009 6:24:18 PM - System Checkpoint
RP423: 12/15/2009 9:28:19 PM - System Checkpoint
RP424: 12/17/2009 9:57:02 AM - System Checkpoint
RP425: 12/18/2009 9:27:18 PM - System Checkpoint
RP426: 12/19/2009 7:16:54 AM - Software Distribution Service 3.0
RP427: 12/20/2009 1:45:14 PM - System Checkpoint
RP428: 12/21/2009 5:47:59 PM - Avg8 Update
RP429: 12/23/2009 8:28:06 AM - System Checkpoint
RP430: 12/24/2009 11:50:33 AM - System Checkpoint
RP431: 12/25/2009 2:28:28 PM - System Checkpoint
RP432: 12/26/2009 8:35:34 PM - System Checkpoint
RP433: 12/28/2009 8:49:54 AM - System Checkpoint
RP434: 12/29/2009 10:06:01 AM - System Checkpoint
RP435: 12/29/2009 10:24:58 AM - Printer Driver Fax Lexmark X5400 Series Printer Installed
RP436: 12/30/2009 8:27:36 AM - Avg8 Update
RP437: 12/30/2009 11:25:09 PM - Installed AVG 9.0
RP438: 12/31/2009 9:09:27 AM - Avg8 Update
RP439: 1/1/2010 5:20:14 PM - System Checkpoint
RP440: 1/3/2010 3:42:31 PM - System Checkpoint
RP441: 1/5/2010 8:54:07 AM - System Checkpoint
RP442: 1/6/2010 11:17:41 AM - System Checkpoint
RP443: 1/7/2010 11:21:04 AM - System Checkpoint
RP444: 1/8/2010 5:40:35 PM - System Checkpoint
RP445: 1/10/2010 4:30:34 PM - System Checkpoint
RP446: 1/14/2010 6:22:34 PM - Avg8 Update
RP447: 1/14/2010 9:05:38 PM - Software Distribution Service 3.0
RP448: 1/16/2010 6:37:53 AM - System Checkpoint
RP449: 1/17/2010 8:38:29 AM - System Checkpoint
RP450: 1/27/2010 9:40:19 AM - Removed Ad-Aware 2007
RP451: 1/27/2010 9:42:50 AM - Avg8 Update

==== Installed Programs ======================

ABBYY FineReader 6.0 Sprint
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
AutoUpdate
AVG 9.0
Belkin Wireless Utility
Critical Update for Windows Media Player 11 (KB959772)
DivX
Drivers Install For Linksys Easylink Advisor
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
InterActual Player
InterVideo WinDVD 7
Lexmark Toolbar
Lexmark X5400 Series
Linksys EasyLink Advisor 1.6 (0045)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.5.7)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
NVIDIA Windows 2000/XP Display Drivers
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Software Update for Web Folders
Synaptics Pointing Device Driver
TOSHIBA Console
TOSHIBA Software Modem
TOSHIBA Utilities
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebEx
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Software Update
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

1/27/2010 9:45:35 AM, error: Service Control Manager [7034] - The NVIDIA Driver Helper Service service terminated unexpectedly. It has done this 1 time(s).
1/27/2010 9:20:50 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/26/2010 5:19:39 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
1/26/2010 5:17:10 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AvgLdx86 AvgMfx86 AvgTdiX Fips intelppm IPSec MRxSmb NetBIOS NetBT nod32drv RasAcd Rdbss Tcpip WS2IFSL
1/26/2010 5:17:10 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
1/26/2010 5:17:10 PM, error: Service Control Manager [7001] - The Simple TCP/IP Services service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
1/26/2010 5:17:10 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/26/2010 5:17:10 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/26/2010 5:17:10 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

==== End Of File ===========================


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-27 12:46:28
Windows 5.1.2600 Service Pack 3
Running: ddfr0n51.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pwrdipow.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\Temp\3b6a2975-a8bc-48e2-a9a5-2cd7c61ae78f.tmp (size mismatch) 4380/0 bytes executable
File C:\WINDOWS\Temp\c715381e-2fa0-4260-b75b-a78942ee9414.tmp (size mismatch) 4380/0 bytes executable

---- EOF - GMER 1.0.15 ----

Hi wesmat,

If possible please print out these instructions for reference during the fix.

Please reboot your computer into Safe mode with Networking

Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options as shown in the image below.



You should now be in the Internet Options screen as shown in the image below.



Now click on the Connections tab as designated by the blue arrow above.

You will now be at the Connections tab as shown by the image below.



Now click on the Lan Settings button as designated by the blue arrow above.

You will now be at the Local Area Network (LAN) settings screen as shown by the image below.



Under the Proxy Server section, please uncheck the checkbox labelled Use a proxy server for your LAN. Then press the OK button to close this screen. Then press the OK button to close the Internet Options screen.

Now please run RKill

Malwarebytes Anti-Malware:

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and select then follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please post that log in your next reply.

The log can also be found here:

1. Launch Malwarebytes' Anti-Malware
2. Click on the Logs radio tab.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Please post the Malwarebytes log along with a new HijackThis log and let me know how the computer is running now and if there were any problems encountered.

Here are the latest log files:

Malwarebytes' Anti-Malware 1.44
Database version: 3648
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

1/27/2010 10:11:33 PM
mbam-log-2010-01-27 (22-11-33).txt

Scan type: Quick Scan
Objects scanned: 114174
Time elapsed: 8 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\cd1ee1a2-ae4d-4ae4-a6ec-254adcd8b9c4.tmp (Trojan.Agent) -> Quarantined and deleted successfully.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:20:42 PM, on 1/27/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdvserv.exe
C:\WINDOWS\system32\00THotkey.exe
C:\WINDOWS\system32\lxdvcoms.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lexmark X5400 Series\lxdvmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Lexmark X5400 Series\lxdvamon.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\wuauclt.exe
E:\Malware Toolbox\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [lxdvmon.exe] "C:\Program Files\Lexmark X5400 Series\lxdvmon.exe"
O4 - HKLM\..\Run: [lxdvamon] "C:\Program Files\Lexmark X5400 Series\lxdvamon.exe"
O4 - HKLM\..\Run: [Lexmark X5400 Series Fax Server] "C:\Program Files\Lexmark X5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://constantcontact.webex.com/client/T26L/webex/ieatgpc.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: lxdvCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdvserv.exe
O23 - Service: lxdv_device - - C:\WINDOWS\system32\lxdvcoms.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 6502 bytes


Things seem to be running fine.

Hi wesmat,

Update Adobe Reader
Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version: Adobe Reader 9.3
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed Uncheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Please open HijackThis and select Scan. Check the boxes next to all the entries listed below (if present):

R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

Now close all other open windows and then click on Fix Checked. Close HijackThis.

We need to install Java to allow us to run an online scan. If you agree then follow these instructions. If you do not agree then please post back and let me know and I will give another set of instructions.

We can remove Java later if you no longer require it.

Install Java Runtime

• Download the latest version of Java Runtime Environment (JRE) 6 Here
• Scroll down to where it says "JDK 6 Update 18 (JDK or JRE)"
• Click the orange Download JRE button to the right
• Select the Windows platform from the dropdown menu
• Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
• Click on the link to download Windows Offline Installation & save the file to your desktop
• Close any programs you may have running - especially your web browser
• Then from your desktop double-click on jre-6u18-windows-i586-p.exe to install the newest version

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
• Save any unsaved work. TFC will close all open application windows.
• Double-click TFC.exe to run the program.
• Click the Start button in the bottom left of TFC
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It should not take longer than a couple of minutes , and may only take a few seconds.

Now please reboot your computer (unless TFC already caused a reboot).

Please go to Kaspersky website and perform an online antivirus scan.

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   Spyware, Adware, Dialers, and other potentially dangerous programs
   Archives
   
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply along with the log from a new HijackThis scan

No problems. Here are the logs:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, January 28, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, January 28, 2010 21:12:15
Records in database: 3381979
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 42556
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 01:49:44

No threats found. Scanned area is clean.

Selected area has been scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:00:38 PM, on 1/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lexmark X5400 Series\lxdvmon.exe
C:\Program Files\Lexmark X5400 Series\lxdvamon.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdvserv.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\lxdvcoms.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [lxdvmon.exe] "C:\Program Files\Lexmark X5400 Series\lxdvmon.exe"
O4 - HKLM\..\Run: [lxdvamon] "C:\Program Files\Lexmark X5400 Series\lxdvamon.exe"
O4 - HKLM\..\Run: [Lexmark X5400 Series Fax Server] "C:\Program Files\Lexmark X5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://constantcontact.webex.com/client/T26L/webex/ieatgpc.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxdvCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdvserv.exe
O23 - Service: lxdv_device - - C:\WINDOWS\system32\lxdvcoms.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 7154 bytes

Hi wesmat,

If you wish to now remove Java then

• Click Start, point to Settings, and then click Control Panel.
• In Control Panel, double-click Add or Remove Programs.
• In Add or Remove Programs,
  highlight Java(TM) 6 Update 18
  click Remove
• Close the Add or Remove Programs and the Control Panel windows.

Next

Download and run OTM

Click here to download OTM by Old Timer and save it to your Desktop.

• Double-click OTM.exe to run it.
• Copy the following code and paste it in the white space under Paste Instructions for Items to be Moved (below the yellow line at the bottom of the window).
  

  :Files
  
  C:\Documents and Settings\Administrator\Local Settings\Application Data\cuvsas\ssnosysguard.exe
  
  

  
  
• Click the MoveIt! button
• OTM may ask to reboot the machine. Please do so if asked.
• If a reboot is not needed, copy everything in the Results window (under the green bar), and paste it in your next reply.
• If a reboot is needed, find the log as described below and paste the contents of the log in your next reply.
  
  • Start Notepad (Start > All Programs > Accessories > Notepad)
  • In Notepad, click File, then click Open
  • In the File Name: box, type *.log then press Enter
  • Navigate to C:\_OTM\MovedFiles and locate the newest log and open it (they are named as {date}_{time}.log)
  • Copy the contents of the log and paste it in your next reply.

Here are the OTM results:

========== FILES ==========
File/Folder C:\Documents and Settings\Administrator\Local Settings\Application Data\cuvsas\ssnosysguard.exe not found.

OTM by OldTimer - Version 3.1.7.0 log created on 01292010_092627

Hi wesmat,

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

remove all used tools

OTM - Clean up

1. Double click on OTM.exe to run it.
2. Click on CleanUp!
3. When done, you will be prompted to restart your computer. Please do so at this time.

If your computer does not automatically restart, please restart it manually.

Create a new, clean System Restore point which you can use in case of future system problems:

• Press Start >> All Programs >> Accessories >>System Tools >> System Restore
• Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
• Now remove old, infected System Restore points:
• Next click Start >> Run and type cleanmgr in the box and press OK
• Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
• Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
• Press OK and Yes to confirm

• Update your AntiVirus Software and keep your other programs up-to-date
  Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
  You can use one of these sites to check if any updates are needed for your pc.
  Secunia Software Inspector
  F-secure Health Check
  
  Security Updates for Windows, Internet Explorer & Microsoft Office
  Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Thanks so much for all your help!

As it appears this issue has been resolved,