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Help please~ How to remove TR/KATES.jm Trojan?

1 min read

This thread's last reply is from March 10, 2010, 3:17 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

chineseladay
March 9, 2010, 10:06 PM UTC
I am not good at computer. I wonder if anyone can guide me how to get ride of this Trojan. It has been hassling me since a few weeks ago. My friend told me that the only way to get ride of this Trojan is to re-formate the computer. Is it true? If someone can assist me to remove this trojan, please kindly instruct me one by one as I am not familiar with the computer terminology. Thank you for your help and i look forward to hearing back from you soon.

Chineseladay
NonSuch
March 10, 2010, 3:17 AM UTC
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<