Lot's of problems. Please help. Thanks

[3days:yebow2d3][/3days:yebow2d3]

Hello and welcome to Malware Removal Forums

IMPORTANT

Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
To make cleaning this machine easier:-

• Continue to respond to this thread until I give you the All Clean!
• Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
• Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
• Please follow all instructions in the order posted.
• If you have any questions or do not understand instructions, please ask before continuing.
• Please reply to this thread. Do not start a new topic.

I'm running on Win XP SP3, and lately i had lot's of problems with my computer. I have error messages when I start Windows

Can you tell me what the error messages are?

WGA Diagnostic Tool

Please follow this WGA troubleshooting procedure:

• Download and install the WGA Diagnostic Tool:
  http://go.microsoft.com/fwlink/?linkid=56062
• Click Run and Run again
• Click Continue, click Copy
• Next open Notepad, in the empty pane right click and select Paste

Please post (reply) with the results.

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

µTorrent

I'd like you to read the MRU policy for P2P Programs.

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red). Also take note that remnants of the above program/s and any other P2P program found will be removed when cleaning.

Please run a new HJT scan when finished and post the log back here.

Please reply with:-

• Wga results.txt
• New HJT log
• Information on errors received

Unfortunately, your Microsoft Office Enterprise 2007 does not appear to be genuine and I am unable to continue with any help while this is installed on your computer.

Please visit:

http://www.microsoft.com/genuine/

Click on Validate Office. Then when validation fails - click on Get Genuine to find out how to get a WGA Kit.

Once you've made your your version of Office genuine then I will be able to continue assisting you.

So, I've unistalled Microsoft Office.

Take note that if you have any other pirated software on board it will be removed.

1. Go to Start-Settings-Control Panel, click on Add remove Programs. If any of the following programs are listed there, click on the program to highlight it, and click on remove. Then close the Control Panel.

Spybot - Search & Destroy

This program can be reinstalled after the computer is clean.

2. IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

µTorrent


I'd like you to read the MRU policy for P2P Programs.

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red). Also take note that remnants of the above program/s and any other P2P program found will be removed when cleaning.




3. Download CKScanner from here:http://downloads.malwareremoval.com/CKScanner.exe
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

4. Please update and run Malwarebytes' Anti-Malware NORMAL mode and post the log it produces

5. NEXT Download and Run: RSIT

• Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Please reply with:-

• CKFiles.txt
• MBAM log
• RSIT logs ( info.txt and log.txt)
  

Unfortunately I have some very bad news for you. You are infected with Virut which means the best course of action is a complete reformat and reinstallation of your OS.

O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\Tiago Gomes\reader_s.exe

Here is some information.

Your System is infected with Virut!!
Virut is a file infecting virus which is able to modify itself each and every time it runs. In addition, when it infects, sometimes it will destroy the file it tries to latch onto.
For these reasons, you really can't truly fix Virut. You will need to format/reinstall the operating system on this machine.

More information:
http://free.avg.com/66558

There are bugs in the viral code. When the virus produces infected files, it also creates non-functional files that also contain the virus.

http://home.mcafee.com/VirusInfo/VirusProfile.aspx?key=143034

W32/Virut.h is a polymorphic, entry point obscuring (EPO) file infector with IRC bot functionality. It can accept commands to download other malware on the compromised machine.
It appends to the end of the last section of executable (PE) files an encrypted copy of its code. The decryptor is polymorphic and can be located either:
Immediately before the encrypted code at the end of the last section
At the end of the code section of the infected host in 'slack-space' (assuming there is any)
At the original entry point of the host (overwriting the original host code)

Miekiemoes, an expert for malware removal, and an MS-MVP, additionally has a blog post about Virut.

I suggest you to start backup all of your valuable data/documents/pictures/movies/songs/etc..
Do NOT backup any applications/installers and Do NOT backup any .exe/.scr/.htm/.html/.xml/.zip/.rar files...
This because these files may be infected as well. If you back them up and replace them afterwards, it will infect your computer again.

Read here for instructions how to format and reinstall Windows:

http://web.mit.edu/ist/products/winxp/advanced/reinstall-format.html

These are really bad news. Anyway, thanks very much for your help.

Just one last request. Can you tell me what should I do to prevent this happening again? ... programs to install, etc...

First up one of the best ways to stay safe is to avoid P2P programs such as utorrent (that you have installed)

References for the risk of these programs can be found in these links:
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

P2P programs also open up access to the computer on which the program is installed. The computer's settings are more often than not changed in a manner that renders them insecure, and access to the computer is left open even when the program is not in use. Therefore, the system's security is compromised.

So be aware that it's not just what's downloaded with P2P programs that creates problems, just having the program installed is like leaving all the doors to your house unlocked.

Also downloading ‘cracked’ software’ is a big risk as well as being illegal.

Here are some free programs I recommend that could help you improve your computer's security.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

• Hosts File:
  A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your PC will look up the website's IP address before you can view the website.
  
  Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.
  
  Here are some Hosts files:
  
• MVPS Hosts File
• Bluetack's Hosts File
• Bluetack's Host Manager
• hpHosts.

Be careful when opening attachments and downloading files:

1. Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
2. Never open emails from unknown senders.
3. Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
4. Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:


1) Sunbelt/Kerio
2) Agnitum
3) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.


Read some information here how to prevent Malware.


I hope this helps

As this issue appears to be resolved, this topic is now closed.

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