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Malware problems

5 min read

This thread's last reply is from November 1, 2010, 8:53 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

MTP
October 30, 2010, 6:44 PM UTC
Looking for help getting my computer clean. Thanks






Logfile of HijackThis v1.99.1
Scan saved at 1:02:16 PM, on 10/30/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Documents and Settings\All Users\Application Data\QueryExplorer\queryexplorer117.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\QueryExplorer\queryexplorer.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\PROGRA~1\GAMING~2\bar\1.bin\gtbrmon.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\ATT Internet Tools\blsloader.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis_sfx.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.alot.com/web?q=&pr=auto&client_id=F06E724001CB73C600492E8E&src_id=11582&camp_id=842&tb_version=2.5.15000.521
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {a8625cb7-85fe-4936-92a4-b2a7c925209e} - C:\Program Files\GamingWonderland\bar\1.bin\gtSrcAs.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ShopperReports - {100EB1FD-D03E-47fd-81F3-EE91287F9465} - C:\Program Files\ShopperReports3\bin\3.0.517.0\ShopperReports.dll
O2 - BHO: ALOT Toolbar Helper - {14CEEAFF-96DD-4101-AE37-D5ECDC23C3F6} - C:\Program Files\alot\bin\BHO\alotBHO.dll
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\Program Files\ATT Internet Tools\blspc_win32.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: IE BHO Utility - {5AB7104A-B71F-49AD-9154-F7F8806AE848} - C:\Program Files\Surf Canyon\surfcanyon.dll
O2 - BHO: Simppull Toolbar - {627af46b-2076-42ae-a2fd-8428734d3e74} - C:\Program Files\simppulltoolbar\simppulldx.dll
O2 - BHO: Toolbar BHO - {7c8f8fe5-9785-4f74-bcf8-895ef9752d97} - C:\PROGRA~1\GAMING~2\bar\1.bin\gtbar.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll
O2 - BHO: Search Assistant BHO - {ab5d199e-9659-47a2-930b-fc3b69061353} - C:\Program Files\GamingWonderland\bar\1.bin\gtSrcAs.dll
O2 - BHO: Updater For Simppull Toolbar - {C4B8BAB4-1667-11DF-A242-BA9455D89593} - C:\Program Files\simppulltoolbar\auxi\simppulltoolbAu.dll
O2 - BHO: Gamebario2 Toolbar - {da81b294-ed20-46ec-946b-565d182f3be1} - C:\Program Files\GameBario\tbGam0.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E4E6BF2A-1667-11DF-A01F-1F9655D89593} - (no file)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Oryte Games 1.13 Toolbar - {ea6905c1-afe7-44a8-b5cf-5a41c3fdf685} - C:\Program Files\Oryte_Games_1.13\tbOryt.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll
O3 - Toolbar: Gamebario2 Toolbar - {da81b294-ed20-46ec-946b-565d182f3be1} - C:\Program Files\GameBario\tbGam0.dll
O3 - Toolbar: att.net Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Oryte Games 1.13 Toolbar - {ea6905c1-afe7-44a8-b5cf-5a41c3fdf685} - C:\Program Files\Oryte_Games_1.13\tbOryt.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O3 - Toolbar: GamingWonderland - {a899079d-206f-43a6-be6a-07e0fa648ea0} - C:\Program Files\GamingWonderland\bar\1.bin\gtbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O3 - Toolbar: Simppull Toolbar - {627af46b-2076-42ae-a2fd-8428734d3e74} - C:\Program Files\simppulltoolbar\simppulldx.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [GamingWonderland Browser Plugin Loader] C:\PROGRA~1\GAMING~2\bar\1.bin\gtbrmon.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [blspcloader] "C:\Program Files\ATT Internet Tools\blsloader.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [InstallIQUpdater] "C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShopperReports3\bin\3.0.517.0\ShopperReports.dll
O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShopperReports3\bin\3.0.517.0\ShopperReports.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020713/qtinstall.info.apple.com/samantha/us/win/QuickTimeInstaller.exe
O16 - DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} (GameTap Player) - http://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/28508cab518afff8fd03/netzip/RdxIE601.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1287422965375
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://141.219.55.120/activex/AxisCamControl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsup ... mAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: GamingWonderland Service (GamingWonderlandService) - GamingWonderland - C:\PROGRA~1\GAMING~2\bar\1.bin\gtbarsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: QueryExplorer Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\QueryExplorer\queryexplorer117.exe" "C:\Program Files\QueryExplorer\queryexplorer.dll" etusiqufaki (file missing)
O23 - Service: ResultBrowse Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\ResultBrowse\resultbrowse117.exe" "C:\Program Files\ResultBrowse\resultbrowse.dll" ayalavaj (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
Gary R
November 1, 2010, 8:53 AM UTC
By posting just a HJT log without any supporting symptoms or explanation it is likely that your log will be passed by and you will not receive the help you're looking for.

May I bring your attention to THIS topic which you should have read before posting for help. Specifically THIS section, which tells you what information we require before we can help you and why we need it.

THIS TOPIC IS NOW CLOSED

If you still need help please start a new topic with the information and logs described in the topics I have linked to.