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Malware Hijacking Windows IE

4 min read

This thread's last reply is from November 27, 2010, 9:18 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

I obviously have a virus. A "Security Tool" keeps popping up wanting me to click for a free scan because it found malware, viruses etc. I have not been able to remove this one myself. It has basically taken over IE and makes things impossible to do. Several times it has given me the blue screen of death.

Please Help

Thanks,
Rich

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:55:06 PM, on 11/13/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [Power2GoExpress] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [3208043] "C:\Documents and Settings\Joe B\Local Settings\Application Data\3208043.exe" 0 47
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Desktop Application Director.lnk = C:\OFFICE\SHARED\WPC20\dtwin20.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
O4 - Global Startup: Push Client.LNK = C:\Program Files\Interwise\Student\pull.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Joe B\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0D859AF0-C75E-11D4-B760-00E0B81077E8} (FileCruiser Class) - http://cor.mlxchange.com/Control/FileCruiser.cab
O16 - DPF: {16FD824B-8E7B-11D2-9855-00802962956C} (Specfile Control) - http://cor.mlxchange.com/Control/Specfile.cab
O16 - DPF: {284DAE3C-A691-11D3-AD58-00E0B8107A24} (SISCtrl Class) - http://cor.mlxchange.com/Control/SISC.cab
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://cor.mlxchange.com/Control/MultiSelectComboBox.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v45/bejeweled/bejeweled.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119717445171
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175731138265
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLS Client Utils) - http://cor.mlxchange.com/3.0.04.58/Control/MLSClientUtils.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} (LiteGridCtl Class) - http://cor.mlxchange.com/Control/LiteGrid.cab
O16 - DPF: {7A7537FC-5988-11D3-8B33-00104B9E5A4A} (IRCWwwPrint Class) - http://cor.mlxchange.com/Control/IRCWebPrint.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://cor.mlxchange.com/3.0.04.58/Control/IRCSharc.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://www.worldwinner.com/games/v55/cubis/cubis.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v45/sol/sol.cab
O16 - DPF: {B198A72B-B4C3-42B5-B8DA-B364E76429AA} (Cerebus Class) - http://cor.mlxchange.com/Control/WebDog.cab
O16 - DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} (DropList Class) - http://cor.mlxchange.com/Control/AspCustomCtrls.cab
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 6903 bytes
Hi rich1213,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

The logs can take some time to research, so please be patient with me.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.


Please note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.


Uninstall List
  • Open HijackThis.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please copy and paste the contents of this log in your next reply.



Please let me know if the computer is used for home or for business use.
a lack of response,