Hi, guys!
Last fall I had some suspected memory problems with pictures on an external HD. I contacted a company online to help me restore these pics. The pictures were there but not accessible. I sent them my ext HD & it was sent right back all fixed (I guess). It was suggested that I subscribe to the Malwarebyte Anti-malware, which I did. It seemed more comprehensive than what I did have. Then I started getting "MBAM Service terminated unexpectedly, see event log" upon start-up. I didn't call about it. This past Sunday we got an email that we did not open, but it started with the A's on our aol contact list & started sending mail to our 100's of addresses. I finally got it stopped after 2 hours. But, now, my browser is shutting down every few minutes. Including while I'm typing now. Please help me!! This computer is old, but still running. I am unemployed & really need to be able to use it for job hunts! The company I purchased it from says not their problem since I didn't call when I started getting the error pop-up. I cannot afford to pay for a huge clean-up. Hope you can help.Thanks, Shellie (baylormum)
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 20:39:28.52 on Tue 03/15/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.64 [GMT -7:00]
.
AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\WINDOWS\system32\sol.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\PC Tools Security\pctsAuxs.exe
C:\Program Files\PC Tools Security\pctsSvc.exe
C:\Program Files\PC Tools Security\pctsGui.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\My Documents\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/
uSearch Bar =
mSearch Bar =
uInternet Settings,ProxyOverride = *.local
uSearchAssistant =
uCustomizeSearch =
mSearchAssistant = hxxp://channels.aimtoday.com/search/aimtoolbar.jsp
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aol toolbar 3.1\aoltb.dll
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 3.1\aoltb.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 3.1\aoltb.dll
TB: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\mom & dad\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [ISTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wdsmar~1.lnk - c:\program files\western digital\wd smartware\front parlor\WDSmartWare.exe
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-us\local\search.html
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 3.1\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: hhloans.com\www
Trusted Zone: microsoft.com\office
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/produ ... wsdc32.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - hxxps://www-secure.symantec.com/techsup ... mAData.cab
DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsup ... gctlsi.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsup ... gctlsr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - hxxp://photo.walmart.com/photo/uploads/ ... Client.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shoc ... wflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli scecli scecli
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\mom&da~1\applic~1\mozilla\firefox\profiles\vrvqe7xs.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?inv ... box&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?inv ... 0ab&query=
FF - plugin: c:\documents and settings\mom & dad\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\mom & dad\application data\mozilla\firefox\profiles\vrvqe7xs.default\extensions\[removed]\platform\winnt_x86-msvc\plugins\npmnqmp07074039.dll
FF - plugin: c:\documents and settings\mom & dad\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NpPopup.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Move Media Player: [removed] - %profile%\extensions\[removed]
FF - Ext: Ask.com Toolbar: [removed] - %profile%\extensions\[removed]
FF - Ext: TwitterFox: [removed] - %profile%\extensions\[removed]
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Power Twitter: {b2509cd4-17cd-45ed-8146-a82af038f493} - %profile%\extensions\{b2509cd4-17cd-45ed-8146-a82af038f493}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-3-15 239168]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-3-15 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-3-15 656320]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKslcc9b1447;MpKslcc9b1447;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5a1b887e-c165-4d4f-a03f-d53f8cc95995}\MpKslcc9b1447.sys [2011-3-15 28752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-4-27 67656]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2011-3-15 366840]
R2 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2011-3-15 1150936]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-11-13 110592]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-1-26 11520]
S1 MpKslf3fe7211;MpKslf3fe7211;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{edbad86d-9cb4-4ebb-882c-3a1d776a04a7}\mpkslf3fe7211.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{edbad86d-9cb4-4ebb-882c-3a1d776a04a7}\MpKslf3fe7211.sys [?]
.
=============== Created Last 30 ================
.
2011-03-16 03:27:48 388096 ----a-r- c:\docume~1\mom&da~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-03-16 03:27:30 -------- d-----w- c:\program files\Trend Micro
2011-03-15 20:37:03 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-03-15 20:37:03 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-03-15 20:36:52 249616 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-03-15 20:36:25 239168 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-03-15 20:36:25 160448 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-03-15 20:33:53 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-03-15 20:31:52 -------- d-----w- c:\program files\common files\PC Tools
2011-03-15 20:31:50 -------- d-----w- c:\program files\PC Tools Security
2011-03-15 20:31:50 -------- d-----w- c:\docume~1\mom&da~1\applic~1\PC Tools
2011-03-15 20:31:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2011-03-15 20:19:00 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{5a1b887e-c165-4d4f-a03f-d53f8cc95995}\MpKslcc9b1447.sys
2011-03-14 22:28:42 -------- d-----w- c:\docume~1\mom&da~1\applic~1\Malwarebytes
2011-03-14 22:28:23 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-14 22:28:20 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-14 22:28:13 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-14 22:28:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-14 21:45:28 5890896 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2011-03-14 21:44:48 5943120 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{5a1b887e-c165-4d4f-a03f-d53f8cc95995}\mpengine.dll
2011-03-14 21:22:37 215920 ----a-w- c:\windows\system32\muweb.dll
2011-03-14 21:22:35 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2011-03-14 21:22:32 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-03-13 23:05:28 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-03-13 22:56:35 -------- d-----w- c:\program files\Microsoft Security Client
2011-02-27 21:41:27 -------- d-----w- c:\docume~1\mom&da~1\applic~1\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
2011-02-27 21:41:06 -------- d-----w- c:\program files\TweetDeck
2011-02-16 21:30:36 -------- d-----w- c:\program files\iPod
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 20:41:43.50 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 5/27/2005 10:04:17 AM
System Uptime: 3/15/2011 1:17:43 PM (7 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | WMT-LE
Processor: Intel(R) Pentium(R) 4 CPU 1500MHz | PGA 423 | 1495/100mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 23 GiB total, 0.478 GiB free.
D: is FIXED (NTFS) - 51 GiB total, 50.82 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
G: is CDROM (UDF)
H: is Removable
I: is FIXED (NTFS) - 297 GiB total, 274.454 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8496E87E-C0A1-4102-9D8D-BD9A9B8B07A9}
Description: WD SES Device
Device ID: ROOT\WDC_SAM\0000
Manufacturer: Western Digital Technologies
Name: WD SES Device
PNP Device ID: ROOT\WDC_SAM\0000
Service: WDC_SAM
.
==== System Restore Points ===================
.
RP1252: 3/13/2011 9:10:07 PM - System Checkpoint
RP1253: 3/14/2011 2:43:08 PM - Software Distribution Service 3.0
RP1254: 3/15/2011 1:58:11 PM - Spyware Doctor: Cleaning Threats
RP1255: 3/15/2011 8:27:24 PM - Installed HiJackThis
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Deskbar
AOL Uninstaller
AOL You've Got Pictures Screensaver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask.com Toolbar
ATT-AACE
BlackBerry Desktop Software 6.0
BlackBerry Device Software Updater
Bonjour
BufferChm
Caere Scan Manager 5.1
Canon ScanGear Toolbox CS 2.2
CCleaner
Compatibility Pack for the 2007 Office system
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Panorama1Config
cp_PosterPrintConfig
cp_PrintOnCDConfig
cp_UpdateProjectsConfig
CueTour
CustomerResearchQFolder
D6100_D7100_D7300_Help
D7100
DeviceManagementQFolder
Download Updater (AOL LLC)
eSupportQFolder
Facebook Plug-In
FullDPAppQFolder
Google Chrome
Google Updater
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB954550-v5)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Photosmart and Deskjet 7.0 Software
HP Photosmart Premier Software 6.5
HP Product Assistant
HP Solution Center 7.0
hph_ProductContext
hph_readme
hph_software
hph_software_req
HPPhotoSmartExpress
HPProductAssistant
InstantShareDevices
InstantShareDevicesMFC
iTunes
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 14
Java(TM) SE Runtime Environment 6 Update 1
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office Standard Edition 2003
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MobileMe Control Panel
Mozilla Firefox (3.5.16)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
MSXML 6 Service Pack 2 (KB973686)
OptionalContentQFolder
PanoStandAlone
PhotoGallery
QuickTime
RandMap
Recuva
Secure Remote Support - Get Support Now!
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB975558)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sibelius Scorch
SkinsHP1
SlideShow
SlideShowMusic
SolutionCenter
Sonic_PrimoSDK
Spyware Doctor with AntiVirus 8.0
Status
SUPERAntiSpyware Free Edition
Symantec Technical Support Web Controls
TBS WMP Plug-in
Toolbox
TrayApp
Try Corel Snapfire muvee autoProducer add on
TweetDeck
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951978)
WD SmartWare
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Service Pack 3
Wise Disk Cleaner 5.33
Yahoo! Install Manager
.
==== Event Viewer Messages From Past Week ========
.
3/13/2011 4:28:58 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID= ... 752CCA7094 Signature Type: AntiVirus Update Type: Full User: AMANDA-H8ZWZ5HK\Mom & Dad Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0xffffffef Error description:
3/13/2011 4:28:58 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID= ... 752CCA7094 Signature Type: AntiVirus Update Type: Full User: AMANDA-H8ZWZ5HK\Mom & Dad Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0xffffffef Error description:
3/13/2011 4:28:58 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID= ... 752CCA7094 Signature Type: AntiSpyware Update Type: Full User: AMANDA-H8ZWZ5HK\Mom & Dad Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0xffffffef Error description:
3/13/2011 4:28:58 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID= ... 752CCA7094 Signature Type: AntiSpyware Update Type: Full User: AMANDA-H8ZWZ5HK\Mom & Dad Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0xffffffef Error description:
3/13/2011 4:19:39 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.99.1147.0).
3/13/2011 4:19:26 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0x80070643 Error description: Fatal error during installation.
3/13/2011 4:19:07 PM, error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: 1.1.6603.0 Previous Engine Version: 1.1.6502.0 Engine Type: Antimalware User: NT AUTHORITY\SYSTEM Error Code: 0x80508007 Error description: Your computer is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems.
3/13/2011 4:19:07 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: 1.99.1147.0 Previous Signature Version: 1.97.840.0 Update Source: User Update Stage: Install Source Path: Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.6603.0 Previous Engine Version: 1.1.6502.0 Error code: 0x80508007 Error description: Your computer is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems.
3/13/2011 4:19:07 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: 1.99.1147.0 Previous Signature Version: 1.97.840.0 Update Source: User Update Stage: Install Source Path: Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.6603.0 Previous Engine Version: 1.1.6502.0 Error code: 0x80508007 Error description: Your computer is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems.
.
==== End Of File ===========================
Last fall I had some suspected memory problems with pictures on an external HD. I contacted a company online to help me restore these pics. The pictures were there but not accessible. I sent them my ext HD & it was sent right back all fixed (I guess). It was suggested that I subscribe to the Malwarebyte Anti-malware, which I did. It seemed more comprehensive than what I did have. Then I started getting "MBAM Service terminated unexpectedly, see event log" upon start-up. I didn't call about it. This past Sunday we got an email that we did not open, but it started with the A's on our aol contact list & started sending mail to our 100's of addresses. I finally got it stopped after 2 hours. But, now, my browser is shutting down every few minutes. Including while I'm typing now. Please help me!! This computer is old, but still running. I am unemployed & really need to be able to use it for job hunts! The company I purchased it from says not their problem since I didn't call when I started getting the error pop-up. I cannot afford to pay for a huge clean-up. Hope you can help.Thanks, Shellie (baylormum)
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 20:39:28.52 on Tue 03/15/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.64 [GMT -7:00]
.
AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\WINDOWS\system32\sol.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\PC Tools Security\pctsAuxs.exe
C:\Program Files\PC Tools Security\pctsSvc.exe
C:\Program Files\PC Tools Security\pctsGui.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Mom & Dad\My Documents\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/
uSearch Bar =
mSearch Bar =
uInternet Settings,ProxyOverride = *.local
uSearchAssistant =
uCustomizeSearch =
mSearchAssistant = hxxp://channels.aimtoday.com/search/aimtoolbar.jsp
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aol toolbar 3.1\aoltb.dll
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 3.1\aoltb.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 3.1\aoltb.dll
TB: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\mom & dad\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [ISTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wdsmar~1.lnk - c:\program files\western digital\wd smartware\front parlor\WDSmartWare.exe
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-us\local\search.html
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 3.1\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: hhloans.com\www
Trusted Zone: microsoft.com\office
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/produ ... wsdc32.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - hxxps://www-secure.symantec.com/techsup ... mAData.cab
DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsup ... gctlsi.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsup ... gctlsr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - hxxp://photo.walmart.com/photo/uploads/ ... Client.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shoc ... wflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli scecli scecli
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\mom&da~1\applic~1\mozilla\firefox\profiles\vrvqe7xs.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?inv ... box&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?inv ... 0ab&query=
FF - plugin: c:\documents and settings\mom & dad\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\mom & dad\application data\mozilla\firefox\profiles\vrvqe7xs.default\extensions\[removed]\platform\winnt_x86-msvc\plugins\npmnqmp07074039.dll
FF - plugin: c:\documents and settings\mom & dad\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NpPopup.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Move Media Player: [removed] - %profile%\extensions\[removed]
FF - Ext: Ask.com Toolbar: [removed] - %profile%\extensions\[removed]
FF - Ext: TwitterFox: [removed] - %profile%\extensions\[removed]
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Power Twitter: {b2509cd4-17cd-45ed-8146-a82af038f493} - %profile%\extensions\{b2509cd4-17cd-45ed-8146-a82af038f493}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-3-15 239168]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-3-15 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-3-15 656320]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKslcc9b1447;MpKslcc9b1447;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5a1b887e-c165-4d4f-a03f-d53f8cc95995}\MpKslcc9b1447.sys [2011-3-15 28752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-4-27 67656]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2011-3-15 366840]
R2 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2011-3-15 1150936]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-11-13 110592]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-1-26 11520]
S1 MpKslf3fe7211;MpKslf3fe7211;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{edbad86d-9cb4-4ebb-882c-3a1d776a04a7}\mpkslf3fe7211.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{edbad86d-9cb4-4ebb-882c-3a1d776a04a7}\MpKslf3fe7211.sys [?]
.
=============== Created Last 30 ================
.
2011-03-16 03:27:48 388096 ----a-r- c:\docume~1\mom&da~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-03-16 03:27:30 -------- d-----w- c:\program files\Trend Micro
2011-03-15 20:37:03 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-03-15 20:37:03 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-03-15 20:36:52 249616 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-03-15 20:36:25 239168 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-03-15 20:36:25 160448 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-03-15 20:33:53 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-03-15 20:31:52 -------- d-----w- c:\program files\common files\PC Tools
2011-03-15 20:31:50 -------- d-----w- c:\program files\PC Tools Security
2011-03-15 20:31:50 -------- d-----w- c:\docume~1\mom&da~1\applic~1\PC Tools
2011-03-15 20:31:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2011-03-15 20:19:00 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{5a1b887e-c165-4d4f-a03f-d53f8cc95995}\MpKslcc9b1447.sys
2011-03-14 22:28:42 -------- d-----w- c:\docume~1\mom&da~1\applic~1\Malwarebytes
2011-03-14 22:28:23 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-14 22:28:20 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-14 22:28:13 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-14 22:28:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-14 21:45:28 5890896 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2011-03-14 21:44:48 5943120 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{5a1b887e-c165-4d4f-a03f-d53f8cc95995}\mpengine.dll
2011-03-14 21:22:37 215920 ----a-w- c:\windows\system32\muweb.dll
2011-03-14 21:22:35 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2011-03-14 21:22:32 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-03-13 23:05:28 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-03-13 22:56:35 -------- d-----w- c:\program files\Microsoft Security Client
2011-02-27 21:41:27 -------- d-----w- c:\docume~1\mom&da~1\applic~1\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
2011-02-27 21:41:06 -------- d-----w- c:\program files\TweetDeck
2011-02-16 21:30:36 -------- d-----w- c:\program files\iPod
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 20:41:43.50 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 5/27/2005 10:04:17 AM
System Uptime: 3/15/2011 1:17:43 PM (7 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | WMT-LE
Processor: Intel(R) Pentium(R) 4 CPU 1500MHz | PGA 423 | 1495/100mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 23 GiB total, 0.478 GiB free.
D: is FIXED (NTFS) - 51 GiB total, 50.82 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
G: is CDROM (UDF)
H: is Removable
I: is FIXED (NTFS) - 297 GiB total, 274.454 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8496E87E-C0A1-4102-9D8D-BD9A9B8B07A9}
Description: WD SES Device
Device ID: ROOT\WDC_SAM\0000
Manufacturer: Western Digital Technologies
Name: WD SES Device
PNP Device ID: ROOT\WDC_SAM\0000
Service: WDC_SAM
.
==== System Restore Points ===================
.
RP1252: 3/13/2011 9:10:07 PM - System Checkpoint
RP1253: 3/14/2011 2:43:08 PM - Software Distribution Service 3.0
RP1254: 3/15/2011 1:58:11 PM - Spyware Doctor: Cleaning Threats
RP1255: 3/15/2011 8:27:24 PM - Installed HiJackThis
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Deskbar
AOL Uninstaller
AOL You've Got Pictures Screensaver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask.com Toolbar
ATT-AACE
BlackBerry Desktop Software 6.0
BlackBerry Device Software Updater
Bonjour
BufferChm
Caere Scan Manager 5.1
Canon ScanGear Toolbox CS 2.2
CCleaner
Compatibility Pack for the 2007 Office system
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Panorama1Config
cp_PosterPrintConfig
cp_PrintOnCDConfig
cp_UpdateProjectsConfig
CueTour
CustomerResearchQFolder
D6100_D7100_D7300_Help
D7100
DeviceManagementQFolder
Download Updater (AOL LLC)
eSupportQFolder
Facebook Plug-In
FullDPAppQFolder
Google Chrome
Google Updater
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB954550-v5)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Photosmart and Deskjet 7.0 Software
HP Photosmart Premier Software 6.5
HP Product Assistant
HP Solution Center 7.0
hph_ProductContext
hph_readme
hph_software
hph_software_req
HPPhotoSmartExpress
HPProductAssistant
InstantShareDevices
InstantShareDevicesMFC
iTunes
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 14
Java(TM) SE Runtime Environment 6 Update 1
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office Standard Edition 2003
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MobileMe Control Panel
Mozilla Firefox (3.5.16)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
MSXML 6 Service Pack 2 (KB973686)
OptionalContentQFolder
PanoStandAlone
PhotoGallery
QuickTime
RandMap
Recuva
Secure Remote Support - Get Support Now!
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB975558)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sibelius Scorch
SkinsHP1
SlideShow
SlideShowMusic
SolutionCenter
Sonic_PrimoSDK
Spyware Doctor with AntiVirus 8.0
Status
SUPERAntiSpyware Free Edition
Symantec Technical Support Web Controls
TBS WMP Plug-in
Toolbox
TrayApp
Try Corel Snapfire muvee autoProducer add on
TweetDeck
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951978)
WD SmartWare
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Service Pack 3
Wise Disk Cleaner 5.33
Yahoo! Install Manager
.
==== Event Viewer Messages From Past Week ========
.
3/13/2011 4:28:58 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID= ... 752CCA7094 Signature Type: AntiVirus Update Type: Full User: AMANDA-H8ZWZ5HK\Mom & Dad Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0xffffffef Error description:
3/13/2011 4:28:58 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID= ... 752CCA7094 Signature Type: AntiVirus Update Type: Full User: AMANDA-H8ZWZ5HK\Mom & Dad Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0xffffffef Error description:
3/13/2011 4:28:58 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID= ... 752CCA7094 Signature Type: AntiSpyware Update Type: Full User: AMANDA-H8ZWZ5HK\Mom & Dad Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0xffffffef Error description:
3/13/2011 4:28:58 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID= ... 752CCA7094 Signature Type: AntiSpyware Update Type: Full User: AMANDA-H8ZWZ5HK\Mom & Dad Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0xffffffef Error description:
3/13/2011 4:19:39 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.99.1147.0).
3/13/2011 4:19:26 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.97.840.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6502.0 Error code: 0x80070643 Error description: Fatal error during installation.
3/13/2011 4:19:07 PM, error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: 1.1.6603.0 Previous Engine Version: 1.1.6502.0 Engine Type: Antimalware User: NT AUTHORITY\SYSTEM Error Code: 0x80508007 Error description: Your computer is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems.
3/13/2011 4:19:07 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: 1.99.1147.0 Previous Signature Version: 1.97.840.0 Update Source: User Update Stage: Install Source Path: Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.6603.0 Previous Engine Version: 1.1.6502.0 Error code: 0x80508007 Error description: Your computer is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems.
3/13/2011 4:19:07 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: 1.99.1147.0 Previous Signature Version: 1.97.840.0 Update Source: User Update Stage: Install Source Path: Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.6603.0 Previous Engine Version: 1.1.6502.0 Error code: 0x80508007 Error description: Your computer is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems.
.
==== End Of File ===========================