This thread's last reply is from April 11, 2011, 9:18 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
Help! My computer is thouroughly infected. Avira will not run. Not even in safe mode, neither will malaware. Rkill runs but has a message about not finding a temporary file so it will not end the mal program and allow a scan for viruses. I cannot connect to the internet in any mode. Everything is disabled. I have XP security pack 3. I have an external harddrive. I am desperate for help and greatly appreciate any given to me. I have combo fix on the desktop but doubt it will run. I have a portable harddrive if needed. Please help!
Hello Toast
Is this the same computer that Askey helped you with last week?
1 - Scan With DDS
Download
DDS.scr by
sUBs from the following link and save it to your desktop.
Link 1
- Double-Click on dds.scr and a command window will appear. This is normal
- Shortly after two logs will appear, DDS.txt and Attach.txt
- A window will open instructing you save and post the logs
- Save the logs to a convenient place such as your desktop
- Copy the contents of both logs and post, not attach, in your next reply
Thanks
Vino