McAfee Suite Updates/Re-Install Blocked

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Hi,

Note: Unable to run DDS.scr/.com as it is constantly detected as "suspicious" by replacement malware/antivirus suite.

Disable antivirus protection first and then download & run DDS.

"Blade81" wrote:Disable antivirus protection first and then download & run DDS.

Instructions followed, but DDS runs for about two minutes then "vanishes" (window and desktop icon disappear) without displaying any logs.

Hi,

It still sounds like protection software deleted DDS.

Again, disable your antivirus protection and download this. Checkmark attach option and let other settings be as default and run. Post back the logs it creates.

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Hi

Remove P2P software
While looking over your log, I have noticed the following Peer-to-Peer filesharing programs are present on your computer:

uTorrent

These programs are the #1 source of infected systems. Although the software itself can be clean, the files you download are often infected with malware. Because of this, we do not allow P2P software present on machines we're cleaning anymore..

This means you must remove the above Peer-to-Peer filesharing programs and any others present on your machine. For an fully explanation of our policy, please read the following P2P Program Policy.

When done, post fresh DDS logs.

a lack of response,