adibari
Hello Everyone,
I am new here and very frustrated! I believe that our PC has the adnxs pop up virus and have similar issues to another user of this board. I am able to go to websites, but get random pop ups in the lower right hand corner that state "You are the 999,999 visitor...." or the like. I also have problems using the back arrow when this pops up. I have tried running various identification tools and have been able to remove some other issues, but I am believe my host file is infected (although when I pull it up it doesn't show anything out of the ordinary).
I have included the logs below (I posted before and apparently all of the log didn't copy - my apologies)...thank you in advance for your help!
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by [redacted] at 13:16:32 on 2012-05-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8099.6402 [GMT -4:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\splwow64.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/Cl ... wsdc32.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAsse ... ontrol.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{4B738C93-0227-4E00-B4F8-EBCB8229C17B} : DhcpNameServer = [redacted] [redacted]
TCP: Interfaces\{AE614D11-4321-4961-BD26-53BF0845F2C5} : DhcpNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
BHO-X64: Norton Identity Protection - No File
BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
BHO-X64: Norton Vulnerability Protection - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
mRun-x64: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Hosts: 108.163.215.51 http://www.google-analytics.com.
Hosts: 108.163.215.51 ad-emea.doubleclick.net.
Hosts: 108.163.215.51 http://www.statcounter.com.
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20120517.001\BHDrvx64.sys [2012-5-26 1160824]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys --> C:\Windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20120528.001\IDSviA64.sys [2012-5-28 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\drivers\N360x64\0602010.005\SYMNETS.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-7-20 249648]
R2 CalendarSynchService;CalendarSynchService;C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [2011-8-16 16384]
R2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-29 136176]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-9-28 212944]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe [2012-5-26 138232]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-1-31 2656536]
R2 VIPAppService;VIPAppService;C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe [2011-12-5 84080]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-5-26 138360]
R3 MEIx64;Intel(R) Management Engine Interface;C:\Windows\system32\drivers\HECIx64.sys --> C:\Windows\system32\drivers\HECIx64.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-8-1 195320]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-29 136176]
S3 Impcd;Impcd;C:\Windows\system32\drivers\Impcd.sys --> C:\Windows\system32\drivers\Impcd.sys [?]
S3 pmxdrv;pmxdrv;\??\C:\Windows\system32\drivers\pmxdrv.sys --> C:\Windows\system32\drivers\pmxdrv.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-05-29 12:46:30 -------- d-----w- C:\ProgramData\Recovery
2012-05-29 04:21:50 -------- d-----w- C:\Users\[redacted]\AppData\Local\Google
2012-05-29 03:57:03 -------- d-----w- C:\Users\[redacted]\AppData\Roaming\SparkPDF
2012-05-29 03:54:29 -------- d-----w- C:\Users\[redacted]\AppData\Roaming\Babylon
2012-05-29 03:54:29 -------- d-----w- C:\ProgramData\Babylon
2012-05-29 01:13:11 -------- d-----w- C:\Users\[redacted]\AppData\Roaming\Curiolab
2012-05-26 17:53:36 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2012-05-26 17:53:36 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2012-05-26 17:14:10 -------- d-----w- C:\Windows\SysWow64\N360_BACKUP
2012-05-26 12:31:33 175736 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2012-05-26 12:31:33 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2012-05-26 12:31:12 737912 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\srtsp64.sys
2012-05-26 12:31:12 451192 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\SymDS64.sys
2012-05-26 12:31:12 405624 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\symnets.sys
2012-05-26 12:31:12 37496 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\srtspx64.sys
2012-05-26 12:31:12 190072 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\Ironx64.sys
2012-05-26 12:31:12 167048 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\ccSetx64.sys
2012-05-26 12:31:12 1092728 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\SymEFA64.sys
2012-05-26 12:31:07 -------- d-----w- C:\Windows\System32\drivers\N360x64\0602010.005
2012-05-26 12:31:07 -------- d-----w- C:\Windows\System32\drivers\N360x64
2012-05-26 12:31:06 -------- d-----w- C:\Program Files (x86)\Norton 360
2012-05-26 12:25:17 -------- d-----w- C:\ProgramData\PCSettings
2012-05-26 12:17:46 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2012-05-25 12:56:17 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{45A972CF-3285-471D-B069-79AD260A4528}\mpengine.dll
2012-05-24 03:49:45 -------- d-sh--w- C:\Users\[redacted]\AppData\Roaming\Best Antivirus Software
2012-05-24 03:49:45 -------- d-sh--w- C:\ProgramData\BAQBS
2012-05-24 03:49:34 -------- d-sh--w- C:\ProgramData\1c92d5
2012-05-23 23:17:21 737072 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2012-05-23 23:17:10 4283672 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2012-05-23 23:17:02 42776 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2012-05-23 23:16:54 539984 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-05-13 21:41:52 -------- d-----w- C:\Users\[redacted]\AppData\Local\{7B4E49CD-6AF0-42F9-B74C-D778BD974946}
2012-05-13 21:41:43 -------- d-----w- C:\Users\[redacted]\AppData\Local\{651A00DA-7A8B-461C-A2BE-F0793E0C8417}
2012-05-08 12:42:15 -------- d-----w- C:\Users\[redacted]\AppData\Local\Adobe
2012-05-08 12:40:03 -------- d-----w- C:\ProgramData\PDFC
2012-05-07 21:16:07 -------- d-----w- C:\Users\[redacted]\AppData\Local\{F82ED6C8-DA20-4792-8033-A37244B78874}
2012-05-07 21:15:58 -------- d-----w- C:\Users\[redacted]\AppData\Local\{44B1830E-2145-4931-AB5F-3239A3470810}
2012-05-07 21:09:56 -------- d-----w- C:\Users\[redacted]\AppData\Local\{9DF8CB6B-3B7C-4070-ADA7-0BC8AD78D30A}
2012-05-07 21:09:46 -------- d-----w- C:\Users\[redacted]\AppData\Local\{1DF01F79-61F7-4C14-A13B-8EA8FCC507A8}
2012-05-03 02:03:52 -------- d-----w- C:\Users\[redacted]\AppData\Local\{2EBBF709-CA66-4204-9311-EA8A3A82AFAD}
2012-05-03 02:03:42 -------- d-----w- C:\Users\[redacted]\AppData\Local\{BF3EB38A-F4B2-405A-A027-E4505D27AC3D}
2012-04-30 18:45:59 -------- d-----w- C:\Program Files (x86)\MSECache
2012-04-30 18:43:14 87040 ----a-w- C:\Windows\System32\pdfcmnnt.dll
2012-04-30 18:43:14 389120 ----a-w- C:\Windows\SysWow64\actskn43.ocx
.
==================== Find3M ====================
.
2012-03-31 06:05:57 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-03-31 04:39:37 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-03-31 04:39:37 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-03-31 03:10:03 3146240 ----a-w- C:\Windows\System32\win32k.sys
2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-03-17 07:58:57 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys
2012-03-03 06:35:38 1544704 ----a-w- C:\Windows\System32\DWrite.dll
2012-03-03 05:31:19 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-03-01 06:46:16 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2012-03-01 06:38:27 220672 ----a-w- C:\Windows\System32\wintrust.dll
2012-03-01 06:33:50 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2012-03-01 06:28:47 5120 ----a-w- C:\Windows\System32\wmi.dll
2012-03-01 05:37:41 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-03-01 05:33:23 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2012-03-01 05:29:16 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
.
============= FINISH: 13:16:47.59 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 4/17/2012 8:41:15 AM
System Uptime: 5/29/2012 1:37:01 AM (12 hours ago)
.
Motherboard: PEGATRON CORPORATION | | 2AC2
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz | CPU 1 | 3101/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 915 GiB total, 745.843 GiB free.
D: is FIXED (NTFS) - 16 GiB total, 2.059 GiB free.
E: is CDROM (UDF)
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is CDROM (CDFS)
K: is FIXED (NTFS) - 297 GiB total, 41.114 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP16: 5/9/2012 7:28:48 PM - HPSF Applying updates
RP17: 5/11/2012 7:26:53 AM - Windows Update
RP18: 5/14/2012 3:00:23 AM - Windows Update
RP19: 5/18/2012 9:22:46 AM - Windows Update
RP20: 5/22/2012 8:32:11 AM - Windows Update
RP21: 5/25/2012 8:56:02 AM - Windows Update
RP22: 5/28/2012 8:50:39 PM - Removed Adobe Reader X (10.1.3).
RP23: 5/29/2012 8:59:39 AM - Removed BabylonObjectInstaller
.
==== Installed Programs ======================
.
802.11n Wireless LAN Card
Adobe Reader X (10.1.3)
Apple Application Support
Apple Software Update
Bejeweled 3
Bing Bar
Blackhawk Striker 2
Blio
Bubble Wrap
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon MP Navigator EX 4.1
Chuzzle Deluxe
Cradle of Rome 2
D3DX10
DirectX for Managed Code Update (Summer 2004)
Dora's World Adventure
Facebook
Farm Frenzy
Farmscapes
FATE
Final Drive Fury
Google Update Helper
Hewlett-Packard ACLM.NET v1.1.2.0
Hoyle Card Games
HP Calendar
HP Clock
HP Customer Experience Enhancements
HP Games
HP LinkUp
HP Magic Canvas
HP Magic Canvas Tutorials
HP Notes
HP Odometer
HP RSS
HP Setup
HP Setup Manager
HP Support Assistant
HP Support Information
HP TouchSmart RecipeBox
HP Update
HP Weather
Intel(R) Identity Protection Technology 1.2.22.0
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
John Deere Drive Green
Junk Mail filter update
LabelPrint
Letters from Nowhere 2
Luxor HD
Mah Jong Medley
Mesh Runtime
Metric Converter
Microsoft Mathematics
Microsoft Office 2010
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
Norton 360
opensource
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
Realtek High Definition Audio Driver
Recovery Manager
Remote Graphics Receiver
RollerCoaster Tycoon 3: Platinum
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Spot
Tap Tap Bear
The Treasures of Mystery Island: The Ghost Ship
Torchlight
TSHostedAppLauncher
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update Installer for WildTangent Games App
VIP Access
VIP Access SDK (1.0.1.4)
Virtual Villagers 4 - The Tree of Life
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
5/23/2012 7:03:29 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
.
==== End Of File ===========================
I am new here and very frustrated! I believe that our PC has the adnxs pop up virus and have similar issues to another user of this board. I am able to go to websites, but get random pop ups in the lower right hand corner that state "You are the 999,999 visitor...." or the like. I also have problems using the back arrow when this pops up. I have tried running various identification tools and have been able to remove some other issues, but I am believe my host file is infected (although when I pull it up it doesn't show anything out of the ordinary).
I have included the logs below (I posted before and apparently all of the log didn't copy - my apologies)...thank you in advance for your help!
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by [redacted] at 13:16:32 on 2012-05-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8099.6402 [GMT -4:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\splwow64.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/Cl ... wsdc32.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAsse ... ontrol.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{4B738C93-0227-4E00-B4F8-EBCB8229C17B} : DhcpNameServer = [redacted] [redacted]
TCP: Interfaces\{AE614D11-4321-4961-BD26-53BF0845F2C5} : DhcpNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
BHO-X64: Norton Identity Protection - No File
BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
BHO-X64: Norton Vulnerability Protection - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
mRun-x64: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Hosts: 108.163.215.51 http://www.google-analytics.com.
Hosts: 108.163.215.51 ad-emea.doubleclick.net.
Hosts: 108.163.215.51 http://www.statcounter.com.
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20120517.001\BHDrvx64.sys [2012-5-26 1160824]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys --> C:\Windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20120528.001\IDSviA64.sys [2012-5-28 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\drivers\N360x64\0602010.005\SYMNETS.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-7-20 249648]
R2 CalendarSynchService;CalendarSynchService;C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [2011-8-16 16384]
R2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-29 136176]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-9-28 212944]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe [2012-5-26 138232]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-1-31 2656536]
R2 VIPAppService;VIPAppService;C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe [2011-12-5 84080]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-5-26 138360]
R3 MEIx64;Intel(R) Management Engine Interface;C:\Windows\system32\drivers\HECIx64.sys --> C:\Windows\system32\drivers\HECIx64.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-8-1 195320]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-29 136176]
S3 Impcd;Impcd;C:\Windows\system32\drivers\Impcd.sys --> C:\Windows\system32\drivers\Impcd.sys [?]
S3 pmxdrv;pmxdrv;\??\C:\Windows\system32\drivers\pmxdrv.sys --> C:\Windows\system32\drivers\pmxdrv.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-05-29 12:46:30 -------- d-----w- C:\ProgramData\Recovery
2012-05-29 04:21:50 -------- d-----w- C:\Users\[redacted]\AppData\Local\Google
2012-05-29 03:57:03 -------- d-----w- C:\Users\[redacted]\AppData\Roaming\SparkPDF
2012-05-29 03:54:29 -------- d-----w- C:\Users\[redacted]\AppData\Roaming\Babylon
2012-05-29 03:54:29 -------- d-----w- C:\ProgramData\Babylon
2012-05-29 01:13:11 -------- d-----w- C:\Users\[redacted]\AppData\Roaming\Curiolab
2012-05-26 17:53:36 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2012-05-26 17:53:36 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2012-05-26 17:14:10 -------- d-----w- C:\Windows\SysWow64\N360_BACKUP
2012-05-26 12:31:33 175736 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2012-05-26 12:31:33 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2012-05-26 12:31:12 737912 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\srtsp64.sys
2012-05-26 12:31:12 451192 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\SymDS64.sys
2012-05-26 12:31:12 405624 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\symnets.sys
2012-05-26 12:31:12 37496 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\srtspx64.sys
2012-05-26 12:31:12 190072 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\Ironx64.sys
2012-05-26 12:31:12 167048 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\ccSetx64.sys
2012-05-26 12:31:12 1092728 ----a-r- C:\Windows\System32\drivers\N360x64\0602010.005\SymEFA64.sys
2012-05-26 12:31:07 -------- d-----w- C:\Windows\System32\drivers\N360x64\0602010.005
2012-05-26 12:31:07 -------- d-----w- C:\Windows\System32\drivers\N360x64
2012-05-26 12:31:06 -------- d-----w- C:\Program Files (x86)\Norton 360
2012-05-26 12:25:17 -------- d-----w- C:\ProgramData\PCSettings
2012-05-26 12:17:46 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2012-05-25 12:56:17 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{45A972CF-3285-471D-B069-79AD260A4528}\mpengine.dll
2012-05-24 03:49:45 -------- d-sh--w- C:\Users\[redacted]\AppData\Roaming\Best Antivirus Software
2012-05-24 03:49:45 -------- d-sh--w- C:\ProgramData\BAQBS
2012-05-24 03:49:34 -------- d-sh--w- C:\ProgramData\1c92d5
2012-05-23 23:17:21 737072 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2012-05-23 23:17:10 4283672 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2012-05-23 23:17:02 42776 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2012-05-23 23:16:54 539984 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-05-13 21:41:52 -------- d-----w- C:\Users\[redacted]\AppData\Local\{7B4E49CD-6AF0-42F9-B74C-D778BD974946}
2012-05-13 21:41:43 -------- d-----w- C:\Users\[redacted]\AppData\Local\{651A00DA-7A8B-461C-A2BE-F0793E0C8417}
2012-05-08 12:42:15 -------- d-----w- C:\Users\[redacted]\AppData\Local\Adobe
2012-05-08 12:40:03 -------- d-----w- C:\ProgramData\PDFC
2012-05-07 21:16:07 -------- d-----w- C:\Users\[redacted]\AppData\Local\{F82ED6C8-DA20-4792-8033-A37244B78874}
2012-05-07 21:15:58 -------- d-----w- C:\Users\[redacted]\AppData\Local\{44B1830E-2145-4931-AB5F-3239A3470810}
2012-05-07 21:09:56 -------- d-----w- C:\Users\[redacted]\AppData\Local\{9DF8CB6B-3B7C-4070-ADA7-0BC8AD78D30A}
2012-05-07 21:09:46 -------- d-----w- C:\Users\[redacted]\AppData\Local\{1DF01F79-61F7-4C14-A13B-8EA8FCC507A8}
2012-05-03 02:03:52 -------- d-----w- C:\Users\[redacted]\AppData\Local\{2EBBF709-CA66-4204-9311-EA8A3A82AFAD}
2012-05-03 02:03:42 -------- d-----w- C:\Users\[redacted]\AppData\Local\{BF3EB38A-F4B2-405A-A027-E4505D27AC3D}
2012-04-30 18:45:59 -------- d-----w- C:\Program Files (x86)\MSECache
2012-04-30 18:43:14 87040 ----a-w- C:\Windows\System32\pdfcmnnt.dll
2012-04-30 18:43:14 389120 ----a-w- C:\Windows\SysWow64\actskn43.ocx
.
==================== Find3M ====================
.
2012-03-31 06:05:57 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-03-31 04:39:37 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-03-31 04:39:37 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-03-31 03:10:03 3146240 ----a-w- C:\Windows\System32\win32k.sys
2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-03-17 07:58:57 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys
2012-03-03 06:35:38 1544704 ----a-w- C:\Windows\System32\DWrite.dll
2012-03-03 05:31:19 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-03-01 06:46:16 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2012-03-01 06:38:27 220672 ----a-w- C:\Windows\System32\wintrust.dll
2012-03-01 06:33:50 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2012-03-01 06:28:47 5120 ----a-w- C:\Windows\System32\wmi.dll
2012-03-01 05:37:41 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-03-01 05:33:23 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2012-03-01 05:29:16 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
.
============= FINISH: 13:16:47.59 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 4/17/2012 8:41:15 AM
System Uptime: 5/29/2012 1:37:01 AM (12 hours ago)
.
Motherboard: PEGATRON CORPORATION | | 2AC2
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz | CPU 1 | 3101/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 915 GiB total, 745.843 GiB free.
D: is FIXED (NTFS) - 16 GiB total, 2.059 GiB free.
E: is CDROM (UDF)
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is CDROM (CDFS)
K: is FIXED (NTFS) - 297 GiB total, 41.114 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP16: 5/9/2012 7:28:48 PM - HPSF Applying updates
RP17: 5/11/2012 7:26:53 AM - Windows Update
RP18: 5/14/2012 3:00:23 AM - Windows Update
RP19: 5/18/2012 9:22:46 AM - Windows Update
RP20: 5/22/2012 8:32:11 AM - Windows Update
RP21: 5/25/2012 8:56:02 AM - Windows Update
RP22: 5/28/2012 8:50:39 PM - Removed Adobe Reader X (10.1.3).
RP23: 5/29/2012 8:59:39 AM - Removed BabylonObjectInstaller
.
==== Installed Programs ======================
.
802.11n Wireless LAN Card
Adobe Reader X (10.1.3)
Apple Application Support
Apple Software Update
Bejeweled 3
Bing Bar
Blackhawk Striker 2
Blio
Bubble Wrap
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon MP Navigator EX 4.1
Chuzzle Deluxe
Cradle of Rome 2
D3DX10
DirectX for Managed Code Update (Summer 2004)
Dora's World Adventure
Farm Frenzy
Farmscapes
FATE
Final Drive Fury
Google Update Helper
Hewlett-Packard ACLM.NET v1.1.2.0
Hoyle Card Games
HP Calendar
HP Clock
HP Customer Experience Enhancements
HP Games
HP LinkUp
HP Magic Canvas
HP Magic Canvas Tutorials
HP Notes
HP Odometer
HP RSS
HP Setup
HP Setup Manager
HP Support Assistant
HP Support Information
HP TouchSmart RecipeBox
HP Update
HP Weather
Intel(R) Identity Protection Technology 1.2.22.0
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
John Deere Drive Green
Junk Mail filter update
LabelPrint
Letters from Nowhere 2
Luxor HD
Mah Jong Medley
Mesh Runtime
Metric Converter
Microsoft Mathematics
Microsoft Office 2010
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
Norton 360
opensource
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
Realtek High Definition Audio Driver
Recovery Manager
Remote Graphics Receiver
RollerCoaster Tycoon 3: Platinum
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Spot
Tap Tap Bear
The Treasures of Mystery Island: The Ghost Ship
Torchlight
TSHostedAppLauncher
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update Installer for WildTangent Games App
VIP Access
VIP Access SDK (1.0.1.4)
Virtual Villagers 4 - The Tree of Life
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
5/23/2012 7:03:29 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
.
==== End Of File ===========================
textbox. Do not include the word Code
.