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Old Windows XP Computer Infected

2 min read

This thread's last reply is from October 20, 2013, 1:12 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hello everyone this is my first time with a virus and I hope it is my last.

I have an old computer running Windows XP Professional. I was downloading a patch for a cnc controlling software and when I ran the patch my mouse just had the little hourglass every once and a while as if a program was running. After a little while all of my icons dissapeared and so did my windows bar at the bottom. All that was left was my background then after a while that went completely white. I rebooted and windows went through the usual loading sequence and I got a flash of my regular desktop then white again. I tried booting in safe mode and safe mode with networking but both times as soon as the computer booted it instantly shut down. I can boot fully in safe mode with command prompt. I have downloaded malwarebytes anti-malware program and installed it through the command prompt and then ran a quick scan. The scan completed with 7 problems found and I removed them. I booted up normally but my screen still turned white.

At the moment I am running a full scan but so far no errors found.

If anyone could assist me I would be extremely grateful.

canadaboy25.
NO LOG
By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're requesting.
We need to know what's running on your computer so that we can provide the appropriate instructions.

May I draw your attention to THIS topic, which you should have read, that states what we need you to post, so we can help you.

If you still need help, please start a new thread an include your DDS logs:
  • DDS.txt.
  • Attach.txt.
  • Details of the problems you're experiencing.


If for any reason you can't run DDS, please let us know in your post.

Please also let us know if the computer is used for business in any way.

This topic will now be closed.