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Slow, slow laptop

1 min read

This thread's last reply is from July 30, 2014, 4:47 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hello
My computer is a little over a year old and has recently become very sluggish. I very often get warning messages telling me I don't have enough memory to run all my programs while only Firefox is running. Very recently, I received a message notifying that my email address had been used from somewhere in the US (I live in Canada) and had to change my password. I'm wondering if I've been infected or invaded somehow. Can you help ?
By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so that we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This thread will now be closed.

If you still need help, please start a new thread with:-
  • DDS logs (DDS.txt & Attach.txt)
  • Details of the problems you're experiencing.


If for any reason you can't run DDS, please let us know in your post.