This thread's last reply is from July 2, 2021, 5:12 AM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
Gary R
Looking over your logs, back soon.
castlelgr
Will do so tonight thanks Gary, I think I may have been able to remove the virus but not sure, but it defo messed up system and can still be there laying low.
Gary R
Can you run the "fix" again please.
DISM requires an active internet connection to download the files it needs to fix your system. From the information in your fixlog.txt, it would appear that it was unable to download them.
SFC also did not complete, this may or may not be related to the problems with DISM.
Before proceeding I'd really like to see both complete successfully.
If you're not able to do that, please let me know.
Gary R
OK, in that case let's try a different way to achieve the same end.
You need to perform a Repair Install and details for how to do that on a Windows 8.1 machine can be found at .... https://www.eightforums.com/threads/repair-install-windows-8.26095/
Please read through all the article before proceeding as there is quite a bit of information to take in. If you have any questions then please feel free to ask before you do anything.
If you're not confident that you can perform a repair install, please let me know.
If you prefer, we can deal first with the issues that are showing in your FRST logs, but whether that will resolve any/all of the problems you have is difficult to say.