• If you have a 32 bit system Download FRST to your Desktop.
  • If you have a 64 bit system Download FRST64 to your Desktop.
  • If you don't know whether your system is 32 bit or 64 bit, download both. Only one will run on your machine. That's the one to use.


  • Double click Frst.exe to launch it.
  • FRST will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press the Scan button.
    • When finished scanning 2 logs will open on your Desktop, FRST.txt and Addition.txt
    • Please post them in your next reply.