Dear Doctors - Part II

Nellie2 - thanks for the help so far. I have not been able to uninstall Norton Internet Securtity yet: Add/Remove Programs doesn't work, and going through the steps at the Symantec website I get to the point where I am supposed to hit a link to download SymNRT.exe, http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004093015165236&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

but (for me, anyway) it is a dead link. Reported it via email to Symantec a couple of days ago, but no change, no reply. What up? Any further help would be much appreciated - Wally

I've managed to download it, if you would like me to zip it and email it to you then please pm me your email address.

rehmw AT bcglobal DOT net How did you get ahold of it? Thanks, Wally


Edited by NonSuch to munge the user posted e-mail address.

I just clicked on the link and downloaded it, not sure why you get a dead link... it is on its way to you

Well I've tried to send it... twice but its been returned to me as undeliverable... the mailbox doesn't exist!

his email was typed a little wrong - not much just one character missing try :-

rehmw AT sbcglobal DOT net

On it's way again then!

Whilst we appreciate that you may be busy, it has been 10 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.