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Malware Infection

9 min read

This thread's last reply is from March 8, 2006, 11:11 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

topper
March 8, 2006, 3:35 PM UTC
Yeah, basically, a few days ago I found my computer to be infected with all kinds of little nasties, including surf sidekick, which gave me quite a few problems. I dealt with these as best I could, but even after repeated attempts to remove it all, one thing has remained. What it does doesn't sound too terrible, but when it's happening every 2-3 minutes, it really gets to you. Basically every couple of minutes, a pop under appears as a new window, if my browser (FireFox) is closed, or as a new tab if open.
I've run everything recommended at this site with no success, and my HijackThis log only shows one thing that i can see as actually malicious - the 'O20 - Winlogon Notify: Control Panel - C:\WINDOWS\system32\n22u0cf9ef2.dll' readout. Repeated attempts at removing this using a variety of methods Ad-Aware, Spybot, HijackThis, a2 and AVG have met with nothing...
Please help!
Sorry about the rant and thanks for any help at all...
HijackThis log below:

Logfile of HijackThis v1.99.1
Scan saved at 15:25:05, on 08/03/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [CONNECTScheduler] "C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTScheduler.exe" /RUN_SCHEDULER
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Steam] "D:\Games\Steam\Steam.exe" -silent
O4 - Global Startup: CONNECTAUTrayApp.lnk = C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O20 - Winlogon Notify: Control Panel - C:\WINDOWS\system32\n22u0cf9ef2.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
VopThis
March 8, 2006, 7:38 PM UTC
Please download the latest version of Look2Me-Remover.exe to your desktop.
http://www.atribune.org/ccount/click.php?id=7

* Close all windows before continuing.
* Double-click Look2Me-Remover.exe to run it.
* Put a check next to Run this program as a task.
* You will receive a message saying Look2Me-Remover will close and re-open in approximately 10 seconds. Click OK
* When Look2Me-Remover re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
* Once it's done scanning, click the Remove L2M button.
* You will receive a Done Scanning message, click OK.
* When completed, you will receive this message: Done removing infected files! Look2Me-Remover will now shutdown your computer, click OK.
* Your computer will then shutdown.
* Turn your computer back on.
* Please post the contents of C:\Look2Me-Remover.txt and a new HiJackThis log.

If you receive a message from your firewall about this program accessing the Internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new/im...WINSCK.OCX
topper
March 8, 2006, 7:53 PM UTC
Done! Seems to have done the job too! Thanks very much.
Here you go:

Logfile of HijackThis v1.99.1
Scan saved at 19:51:59, on 08/03/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTScheduler.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Games\Steam\Steam.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Sony Shared\GMR\GMRMan.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [CONNECTScheduler] "C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTScheduler.exe" /RUN_SCHEDULER
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Steam] "D:\Games\Steam\Steam.exe" -silent
O4 - Global Startup: CONNECTAUTrayApp.lnk = C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .cdx: C:\Program Files\Internet Explorer\plugins\Npcdn32.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe


Look2Me-Destroyer V1.0.7

Scanning for infected files.....
Scan started at 08/03/2006 19:46:29

Infected! C:\WINDOWS\system32\n22u0cf9ef2.dll
Infected! C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026327.dll
Infected! C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026365.dll
Infected! C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026382.dll
Infected! C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026402.dll
Infected! C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026408.dll
Infected! C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026414.dll
Infected! C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP105\A0026432.dll
Infected! C:\WINDOWS\system32\fp6003jme.dll
Infected! C:\WINDOWS\system32\j40s0ed7eh0.dll
Infected! C:\WINDOWS\system32\n22u0cf9ef2.dll
Infected! C:\WINDOWS\System32\guard.tmp

Attempting to delete infected files...

Attempting to delete: C:\WINDOWS\system32\n22u0cf9ef2.dll
C:\WINDOWS\system32\n22u0cf9ef2.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026327.dll
C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026327.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026365.dll
C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026365.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026382.dll
C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026382.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026402.dll
C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026402.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026408.dll
C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026408.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026414.dll
C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP104\A0026414.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP105\A0026432.dll
C:\System Volume Information\_restore{E39141D6-731B-4C29-9DC3-F8C7C2E8A798}\RP105\A0026432.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\fp6003jme.dll
C:\WINDOWS\system32\fp6003jme.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\j40s0ed7eh0.dll
C:\WINDOWS\system32\j40s0ed7eh0.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\n22u0cf9ef2.dll
C:\WINDOWS\system32\n22u0cf9ef2.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\System32\guard.tmp
C:\WINDOWS\System32\guard.tmp Deleted successfully!

Making registry repairs.

Removing: HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Control Panel

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{F752D3BA-EA2A-4653-9D44-7E836B1FA4AB}"
HKCR\Clsid\{F752D3BA-EA2A-4653-9D44-7E836B1FA4AB}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{665BE4B9-53E9-4184-A09A-B3A1737F5CCA}"
HKCR\Clsid\{665BE4B9-53E9-4184-A09A-B3A1737F5CCA}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{EC4486B6-D28F-4C7B-8FE6-929062CA66B3}"
HKCR\Clsid\{EC4486B6-D28F-4C7B-8FE6-929062CA66B3}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{208F4891-B947-427B-B359-DEA3F7EEADF3}"
HKCR\Clsid\{208F4891-B947-427B-B359-DEA3F7EEADF3}

Restoring Windows certificates.

Replaced hosts file with default windows hosts file


Restoring SeDebugPrivilege for Administrators - Succeeded
NonSuch
March 8, 2006, 11:11 PM UTC
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
    You can find instructions on how to enable and re enable system restore here:
    Managing Windows Millennium System Restore
    or
    Windows XP System Restore Guide
    re-enable system restore with instructions from tutorial above
  2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialise and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    5. Next press the Apply button and then the OK to exit the Internet Properties page.
  3. Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
    Computer Safety On line - Anti-Virus
  4. Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls
  6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
    Instructions for - Spybot S & D and Ad-aware
  8. Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
    Instructions for - Spybot S & D and Ad-aware
  9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line - Anti-Malware
  10. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Stand up and be Counted.
NOW is the time you can start to hit back at the people who infected you.

Please take the time to go and complain - that forum has a topic for your infection which is ................ please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to goverment or government agances that something will get done.


-------------------------------------

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