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Purplehaze

3 min read

This thread's last reply is from April 27, 2006, 12:10 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Purplehaze
April 8, 2006, 3:37 PM UTC
Humm I'm new and a girly and I have pop ups (no comments please) where do I find Highjack link to allow me to cut n paste the log? I did say I am a girly.

Thanks in advance.
'KotaGuy Admin/Teacher Emeritus
April 8, 2006, 4:31 PM UTC
Topic split.

Hi Purplehaze... please dont post in other peoples topics... It can get confusing :?

As for a link....

http://downloads.malwareremoval.com/HijackThis.exe

Download and run the program. Press the Do a system scan and save a logfile button. Then post your log as a reply to this topic please... not one that another person has started.

Thanks!
Purplehaze
April 8, 2006, 7:51 PM UTC
Ooops and apologies. Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 20:49:04, on 08/04/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Centenn.ial\Audit\CAgent32.exe
C:\Centenn.ial\Audit\xferwan.exe
C:\PROGRA~1\Modus\INTELL~1\IIAS.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Modus\UMS\Client\UMSClientService.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINDOWS\System32\dpmw32.exe
C:\WINDOWS\System32\NWTRAY.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\QuickTime\qttask.exe
C:\program files\seekmo\seekmo.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tesco.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Seekmo Search Assistant Helper - {5929CD6E-2062-44a4-B2C5-2C7E78FBAB38} - c:\program files\seekmo\seekmohook.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
O4 - HKLM\..\Run: [IILaunch] C:\Program Files\Modus\Intelligent Install\IILoader.exe /retry 120
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [seekmo] "c:\program files\seekmo\seekmo.exe"
O4 - HKLM\..\Run: [rmj] C:\WINDOWS\rmj.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office2K\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted IP range: http://10.90.2.239/contacts/
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134463013601
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://msxml4.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.hotbar.com/installs/hbtools/programs/hbtools.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DA8F4B3B-0403-4ECF-A701-BBC11E9D917B}: NameServer = 194.168.4.100 194.168.8.100
O23 - Service: CentennialClientAgent - Centennial UK Ltd. - C:\Centenn.ial\Audit\CAgent32.exe
O23 - Service: CentennialIPTransferAgent - Centennial UK Ltd. - C:\Centenn.ial\Audit\xferwan.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
O23 - Service: Intelligent Install (IIAS) - Modus Interactive Limited - C:\PROGRA~1\Modus\INTELL~1\IIAS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: UMS Computer Agent (UMS Agent) - Modus Interactive Limited - C:\Program Files\Modus\UMS\Client\UMSClientService.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe


Hazel
'KotaGuy Admin/Teacher Emeritus
April 9, 2006, 12:47 AM UTC
Thanks for posting the log.

Download Ewido Anti-Malware. Install and update the program. Don't scan with it yet.

Download and install ATFCleaner.
Don't run it yet.

Make sure no files are hidden. To do this:

1. Click Start.
2. Open My Computer.
3. Select the Tools menu and click Folder Options.
4. Select the View Tab.
5. Under the Hidden files and folders heading select Show hidden files and folders.
6. Uncheck the Hide protected operating system files (recommended) option.
7. Click Yes to confirm.
8. Click OK.

Press Ctrl+Alt+Delete to bring up the Task Manager. End Task:

seekmo.exe

Click Start>Run and type in appwiz.cpl. In the list find and uninstall:

Seekmo Search Assistant

Run and scan with HJT. With all browsers and windows closed, place a check beside the following and fix:

O2 - BHO: Seekmo Search Assistant Helper - {5929CD6E-2062-44a4-B2C5-2C7E78FBAB38} - c:\program files\seekmo\seekmohook.dll
O4 - HKLM\..\Run: [seekmo] "c:\program files\seekmo\seekmo.exe"
O4 - HKLM\..\Run: [rmj] C:\WINDOWS\rmj.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.hotbar.com/installs/hbtools/programs/hbtools.cab

Boot into Safe Mode. To do this:

1. Reboot your computer.
2. Tap the F8 button as your computer is booting to bring you to the Advanced Options Menu.
3. Select Safe Mode and press Enter.

Search for and delete this folder:

C:\program files\seekmo

Search for and delete this file:

C:\WINDOWS\rmj.exe

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

When done run Ewido through a full scan and save the log it creates to your desktop.

Reboot Windows normally and post the Ewido log along with a new HJT log.

Thanks!
Purplehaze
April 16, 2006, 8:54 AM UTC
Hi I seem to have another problem now. I hadn't fixed the previous one as I've been away. Boy! fun and games with a computer.

Hope you can advise me. Happy Easter Hazel


Logfile of HijackThis v1.99.1
Scan saved at 09:52:31, on 16/04/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Centenn.ial\Audit\CAgent32.exe
C:\Centenn.ial\Audit\xferwan.exe
C:\PROGRA~1\Modus\INTELL~1\IIAS.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Modus\UMS\Client\UMSClientService.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINDOWS\System32\dpmw32.exe
C:\WINDOWS\System32\NWTRAY.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\program files\seekmo\seekmo.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tesco.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Seekmo Search Assistant Helper - {5929CD6E-2062-44a4-B2C5-2C7E78FBAB38} - c:\program files\seekmo\seekmohook.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
O4 - HKLM\..\Run: [IILaunch] C:\Program Files\Modus\Intelligent Install\IILoader.exe /retry 120
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [seekmo] "c:\program files\seekmo\seekmo.exe"
O4 - HKLM\..\Run: [rmj] C:\WINDOWS\rmj.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office2K\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted IP range: http://10.90.2.239/contacts/
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134463013601
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://msxml4.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.hotbar.com/installs/hbtools/programs/hbtools.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DA8F4B3B-0403-4ECF-A701-BBC11E9D917B}: NameServer = 194.168.4.100 194.168.8.100
O23 - Service: CentennialClientAgent - Centennial UK Ltd. - C:\Centenn.ial\Audit\CAgent32.exe
O23 - Service: CentennialIPTransferAgent - Centennial UK Ltd. - C:\Centenn.ial\Audit\xferwan.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
O23 - Service: Intelligent Install (IIAS) - Modus Interactive Limited - C:\PROGRA~1\Modus\INTELL~1\IIAS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: UMS Computer Agent (UMS Agent) - Modus Interactive Limited - C:\Program Files\Modus\UMS\Client\UMSClientService.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe
'KotaGuy Admin/Teacher Emeritus
April 16, 2006, 3:48 PM UTC
Your new log looks the same, Hazel... follow my previous instructions and post the logs when done.

Thanks!
'KotaGuy Admin/Teacher Emeritus
April 27, 2006, 12:10 AM UTC
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