starsky
Hi,
Everytime I connect to the internet I get loads of IE window pop-ups. I have ran Pest Patrol 4.4 and it has found and removed Look2Me files and some other pests but this does not remove the problem as Look2Me is found everytime I run a scan. I have ran all the standard Spybot, PocketKillbox etc to no avail. Any info/advise you can give would be greatly appreciated. Attached now is my HijackThis log...thanking you in advance....
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Network ICE\BlackICE\blackd.exe
C:\PROGRA~1\CYBERG~1\cgasvc.exe
C:\PROGRA~1\CYBERG~1\cgagent.exe
c:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\PROGRA~1\NavNT\DefWatch.exe
c:\winnt\system32\domtimec.exe
C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe
C:\PROGRA~1\NavNT\NavRoam.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\PROGRA~1\NavNT\Rtvscan.exe
C:\Program Files\Fiberlink\Mobile Access Services\ServiceMgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\rundll32.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://flagscape.bankofamerica.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bigpond.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://flagscape.bankofamerica.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://flagscape.bankofamerica.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://sydpcs1.asia.bankofamerica.com:8080/sydney
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [SwdisUsrPCN.B001422B6D523] "C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\swdis\wdusrpcn.envB001422B6D523"
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe -hide
O4 - HKCU\..\Run: [COMMUNICATOR] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" /background
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - HKCU\..\Run: [zzwu] C:\PROGRA~1\COMMON~1\zzwu\zzwum.exe
O4 - Startup: Launch Internet Explorer Browser.lnk = C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - Startup: Launch Microsoft Office Outlook.lnk = C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://insite.bankofamerica.com
O15 - Trusted Zone: *.bankofamerica.com
O15 - Trusted Zone: *.bigpond.com
O15 - Trusted Zone: *.knowledgenet.com
O15 - Trusted Zone: *.bankofamerica.com (HKLM)
O15 - Trusted Zone: *.knowledgenet.com (HKLM)
O16 - DPF: Ulster Bank AnyTime - https://www.anytime.ulsterbank.com/asp/AnyTime.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {CFCB7308-782F-11D4-BE27-000102598CE4} (NPX Control) - http://update.nprotect.net/nprotect/module/npx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ASIA.BANKOFAMERICA.COM
O17 - HKLM\Software\..\Telephony: DomainName = ASIA.BANKOFAMERICA.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ASIA.BANKOFAMERICA.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = asia.bankofamerica.com,emea.bankofamerica.com,bankofamerica.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ASIA.BANKOFAMERICA.COM
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = asia.bankofamerica.com,emea.bankofamerica.com,bankofamerica.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = asia.bankofamerica.com,emea.bankofamerica.com,bankofamerica.com
O20 - Winlogon Notify: IntlRun - C:\WINNT\system32\en48l1hu1.dll
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\blackd.exe
O23 - Service: CyberGatekeeper Agent (CGAgent) - InfoExpress - C:\PROGRA~1\CYBERG~1\cgasvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - c:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - c:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: Domain Time Client - Greyware Automation Products, Inc. - c:\winnt\system32\domtimec.exe
O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe
O23 - Service: NAVRoam - symantec - C:\PROGRA~1\NavNT\NavRoam.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - c:\PROGRA~1\NavNT\Rtvscan.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\RapApp.exe
O23 - Service: Extend360 Agent (ServiceMgr) - Fiberlink Communications Corp. - C:\Program Files\Fiberlink\Mobile Access Services\ServiceMgr.exe
O23 - Service: Software Distribution Updater (SwdisRestart) - Unknown owner - C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\swdres.exe
Everytime I connect to the internet I get loads of IE window pop-ups. I have ran Pest Patrol 4.4 and it has found and removed Look2Me files and some other pests but this does not remove the problem as Look2Me is found everytime I run a scan. I have ran all the standard Spybot, PocketKillbox etc to no avail. Any info/advise you can give would be greatly appreciated. Attached now is my HijackThis log...thanking you in advance....
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Network ICE\BlackICE\blackd.exe
C:\PROGRA~1\CYBERG~1\cgasvc.exe
C:\PROGRA~1\CYBERG~1\cgagent.exe
c:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\PROGRA~1\NavNT\DefWatch.exe
c:\winnt\system32\domtimec.exe
C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe
C:\PROGRA~1\NavNT\NavRoam.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\PROGRA~1\NavNT\Rtvscan.exe
C:\Program Files\Fiberlink\Mobile Access Services\ServiceMgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\rundll32.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://flagscape.bankofamerica.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bigpond.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://flagscape.bankofamerica.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://flagscape.bankofamerica.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://sydpcs1.asia.bankofamerica.com:8080/sydney
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [SwdisUsrPCN.B001422B6D523] "C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\swdis\wdusrpcn.envB001422B6D523"
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe -hide
O4 - HKCU\..\Run: [COMMUNICATOR] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" /background
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - HKCU\..\Run: [zzwu] C:\PROGRA~1\COMMON~1\zzwu\zzwum.exe
O4 - Startup: Launch Internet Explorer Browser.lnk = C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - Startup: Launch Microsoft Office Outlook.lnk = C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://insite.bankofamerica.com
O15 - Trusted Zone: *.bankofamerica.com
O15 - Trusted Zone: *.bigpond.com
O15 - Trusted Zone: *.knowledgenet.com
O15 - Trusted Zone: *.bankofamerica.com (HKLM)
O15 - Trusted Zone: *.knowledgenet.com (HKLM)
O16 - DPF: Ulster Bank AnyTime - https://www.anytime.ulsterbank.com/asp/AnyTime.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {CFCB7308-782F-11D4-BE27-000102598CE4} (NPX Control) - http://update.nprotect.net/nprotect/module/npx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ASIA.BANKOFAMERICA.COM
O17 - HKLM\Software\..\Telephony: DomainName = ASIA.BANKOFAMERICA.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ASIA.BANKOFAMERICA.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = asia.bankofamerica.com,emea.bankofamerica.com,bankofamerica.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ASIA.BANKOFAMERICA.COM
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = asia.bankofamerica.com,emea.bankofamerica.com,bankofamerica.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = asia.bankofamerica.com,emea.bankofamerica.com,bankofamerica.com
O20 - Winlogon Notify: IntlRun - C:\WINNT\system32\en48l1hu1.dll
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\blackd.exe
O23 - Service: CyberGatekeeper Agent (CGAgent) - InfoExpress - C:\PROGRA~1\CYBERG~1\cgasvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - c:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - c:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: Domain Time Client - Greyware Automation Products, Inc. - c:\winnt\system32\domtimec.exe
O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe
O23 - Service: NAVRoam - symantec - C:\PROGRA~1\NavNT\NavRoam.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - c:\PROGRA~1\NavNT\Rtvscan.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\RapApp.exe
O23 - Service: Extend360 Agent (ServiceMgr) - Fiberlink Communications Corp. - C:\Program Files\Fiberlink\Mobile Access Services\ServiceMgr.exe
O23 - Service: Software Distribution Updater (SwdisRestart) - Unknown owner - C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\swdres.exe