This thread's last reply is from January 23, 2011, 6:06 AM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
NonSuch
Okay, MissSheila, here's what we're going to do. As you can receive PMs, even though you can't answer them, I am going to send you some instructions via PM.
Once you have followed my instructions, just post back here in this topic to let me know that has been done. I will then deactivate your account and post back here to let you know that's been completed. Then, you should be able to register a new account.
NotMissSheila
Ok I have followed your instructions.
misssheila
ok, this is now getting very frustrating, I am getting the same message. did you need to see a print screen of what I see ?
NonSuch
We're going to try something different. I'm sending you a PM with instructions.
mrssheila@xxxx
Hello nonsuch. I had to create yet another account as I couldnt remember the p/w you gave me, so I couldnt login to find the message. I use internet explorer 8.
mrssheila@xxxx
I am using Mozilla Firefox right now and I tried again to PM you and get the same message. I want to thank you for all this work you are doing to try help me. This is sooooooooo wierd. I am using a new name and email now.
NonSuch
Do not create further accounts unless specifically directed to do so.
I have sent you a PM. Follow the instructions in that PM and post back here to let me know you have done so.